Blackboard publishes the most current service availability in the table below.
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Behind The Blackboard

Behind The Blackboard

Time Status Message
5 months ago Up Behind the Blackboard is available.
5 months ago Down Behind the Blackboard is currently down. We are aware of the issue and are actively working to resolve it as quickly as possible.
5 months ago Up Behind the Blackboard is available.
5 months ago Down Behind the Blackboard is currently down. We are aware of the issue and are actively working to resolve it as quickly as possible.
1 year, 5 months ago Up Today (May 18, 2016), Blackboard experienced an internal network outage that affected Behind the Blackboard.  At 12:30pm EST, access to behind.blackboard.com has been restored. Thank you for your patience, and please contact Blackboard Client Support if you have any questions.
1 year, 5 months ago Intermittent Problems Blackboard is currently experiencing an internal network outage that is affecting Behind the Blackboard and some dial-in numbers during the morning of May 18, 2016 (EST). While we are working to resolve this issue, please access Behind the Blackboard at blackboard.secure.force.com to log and access cases or search the Knowledge Base. You can also contact Client Support directly by calling the appropriate Client Support Phone Numbers. This outage does not affect the availability of client installations in our Managed Hosting Data Centers.
1 year, 11 months ago Up Maintenance is complete and Behind the Blackboard is fully accessible, inclusive of Downloads.
1 year, 11 months ago Info On Saturday, November 21, 2015, we will be conducting scheduled maintenance on the Behind the Blackboard Downloads Server. The maintenance window will begin at 8:00am US Eastern Standard Time (EST), and is expected to continue until 6:00pm EST. During the maintenance window, clients will still have the ability to login to Behind the Blackboard to submit cases, work with existing cases, and access the Knowledge Base; however they will not be able to access downloads for any product line. Behind the Blackboard login via http://behind.blackboard.com may be intermittent during this time; if you experience this, please login directly at https://blackboard.secure.force.com/login. ​
2 years, 1 month ago Up Behind the Blackboard is available.
2 years, 1 month ago Intermittent Problems We are investigating problems with case submission and the ability to add attachments via the "add comment" workflow. Meanwhile, clients are encouraged to call 1.888.788.5264 or +1.202.715.6019 for support assistance.
2 years, 2 months ago Up The scheduled maintenance was completed successfully within the maintenance window and all services have been restored.
2 years, 2 months ago Maintenance We are conducting emergency maintenance on Saturday, July 25th from 1:00am-9:00am US Eastern Time on our NetApp infrastructure to mitigate a hardware failure. Some Behind the Blackboard functionality may be impacted during this time.
2 years, 4 months ago Up Behind the Blackboard is available
2 years, 4 months ago Maintenance Behind the Blackboard is available. Scheduled maintenance on the Downloads Server (see KB Article# 00004062) continues from the weekend. Engineers are working to restore service as soon as possible. We apologize for any inconvenience.
2 years, 4 months ago Up Behind the Blackboard is Available
2 years, 4 months ago Maintenance Behind the Blackboard is available. We will be conducting scheduled maintenance on the Downloads Server the weekend of June 20-21, 2015. Please plan accordingly. For details, please see KB Article# 00004062.
2 years, 4 months ago Maintenance Behind the Blackboard is available. We will be conducting scheduled maintenance on the Downloads Server the weekend of June 20-21, 2015. Please plan accordingly. For details, please see KB Article# 00004062.
2 years, 4 months ago Intermittent Problems Behind the Blackboard is available. We will be conducting scheduled maintenance on the Downloads Server the weekend of June 20-21, 2015. Please plan accordingly. For details, please see KB Article# 00004062.
2 years, 6 months ago Up Behind the Blackboard is now available.
2 years, 6 months ago Down Behind the Blackboard is currently down. We are aware of the issue and are actively working to resolve it as quickly as possible.
2 years, 6 months ago Up Behind The Blackboard is now available.
2 years, 7 months ago Maintenance This is a test.
2 years, 9 months ago Up Behind The Blackboard is now available.
2 years, 9 months ago Down Behind The Blackboard is currently experiencing a service interruption. We are working to restore services now.
2 years, 12 months ago Up Behind the Blackboard is back online. The authentication issue has been resolved by our engineering teams. We apologize for the inconvenience.
2 years, 12 months ago Down Behind the Blackboard is currently unavailable. Our engineers are working to resolve an authentication issue. This status will be updated when service has been restored.
2 years, 12 months ago Down Behind the Blackboard is currently unavailable. Our engineers are working to resolve an authentication issue. This status will be updated when service has been restored.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.