Blackboard publishes the most current service availability in the table below.
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Collaborate - Web Conferencing (EU)

Collaborate - Web Conferencing (EU)

Time Status Message
1 day, 20 hours ago Up Maintenance completed. All services available.
5 days, 13 hours ago Maintenance Blackboard will performing scheduled infrastructure maintenance at our AMS1 (Amsterdam) data center on Sunday April 22, 2018 12:00 Midnight CET (Central European Summer Time) UTC/GMT +2 hours to Sunday April 22, 2018 2:00 AM CET (Central European Summer Time) UTC/GMT +2 hours. During this maintenance window, Blackboard Collaborate Original clients will be unable to launch new sessions.  Clients with actively running Collaborate Original sessions should not be affected. We will make all efforts to keep any service disruption within the window to a minimum, but Collaborate Original clients using SAS should be aware that intermittent connectivity is possible. For more information please refer to: https://blackboard.secure.force.com/apex/publickbarticleview?id=kAA39000000blOOGAY&homepage=true
6 days, 19 hours ago Up All services available.
6 days, 19 hours ago Intermittent Problems Wednesday, April 18, 2018 11:00 AM CET (Central European Summer Time) UTC/GMT +2 hours - Users are intermittently receiving errors sharing PowerPoint and PDF files in Collaborate Ultra sessions. As a workaround, please try uploading the file again or converting to image files. Collaborate DevOps is actively working to investigate and resolve this issue.
1 week, 5 days ago Up All services available.
1 week, 5 days ago Intermittent Problems Thursday, April 12, 2018 5:45 PM CET (Central European Summer Time) UTC/GMT +2 hours - Users are intermittently receiving errors sharing PowerPoint and PDF files in Collaborate Ultra sessions. As a workaround, please try uploading the file again or converting to image files. Collaborate DevOps is actively working to investigate and resolve this issue.
2 weeks, 2 days ago Up All services available.
2 weeks, 5 days ago Maintenance Blackboard Collaborate will be deploying our Collaborate with the Ultra experience April 2018 (v18.4) update at our EU-SAS (Amsterdam) data center on Saturday, April 7, 2018 from 10:00 PM CET (Central European Summer Time) UTC/GMT +2 hours to Sunday, April 8, 2018 3:00 AM CET (Central European Summer Time) UTC/GMT +2 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA39000000PB2sGAG&homepage=true
1 month ago Up Maintenance complete, all services available.
1 month ago Maintenance Blackboard will be performing scheduled infrastructure maintenance on EU-SAS (Amsterdam, EU) data center on Saturday, March 24, 2018 from 12:01 AM CET (Central European Time) UTC/GMT +1 hours to Saturday, March 24, 2018 12:30 AM CET (Central European Time) UTC/GMT +1 hours. While we anticipate no interruption in service as a result of the work being performed, we cannot entirely rule out periods of service interruptions during these maintenance windows. We will make all efforts to keep any service disruption within the window to a minimum, but clients should be aware that interruptions are possible. For more information please refer to: https://blackboard.secure.force.com/publickbarticleview?id=kAA39000000PB2YGAW&homepage=true
1 month ago Up All services available.
1 month ago Up Wednesday, March 21st, 2018 2:48 PM- 3:08 PM(Central European Time) UTC/GMT +1 - Collaborate Ultra and Collaborate Original users may have experienced issues joining sessions, accessing the Ultra scheduler and accessing SAS. This issue is now resolved.
1 month ago Down Wednesday, March 21st, 2018 2:48 PM (Central European Time) UTC/GMT +1 - Collaborate Ultra and Collaborate Original users may have experienced issues joining sessions, accessing the Ultra scheduler and accessing SAS. Users will see a System Maintenance page on EU-SAS. Operations is currently working to resolve the issue.
1 month, 1 week ago Up All services available.
1 month, 1 week ago Info Tuesday, March 13th, 2018 6:56 PM - 7:25 PM CET (Central European Time) UTC/GMT +1 - Collaborate Ultra and Collaborate Original users may have experienced issues joining sessions, accessing the Ultra scheduler and accessing SAS. The issue has been resolved.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.