Blackboard publishes the most current service availability in the table below.
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Connect - Connect 5

Connect - Connect 5

Time Status Message
2 months ago Up (9/13/2017) The issues with our inbound support line have been resolved.
2 months ago Info (9/13/2017) We are experiencing issues receiving inbound calls on our client support line. As a workaround, you can select the option to leave a voice mail and your call will be returned promptly, or send support requests to ConnectSupport@Blackboard.com. All Connect notification services are functioning normally.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.