Blackboard publishes the most current service availability in the table below.
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Engage - Easy Grade Pro

Engage - Easy Grade Pro

Time Status Message
20 hours, 27 minutes ago Up All services have been restored
21 hours, 36 minutes ago Down Our engineers continue to working tirelessly to resolve the issues affecting a subset of our clients. We will share more information here as we have it.
3 months, 2 weeks ago Up All services have been restored.
3 months, 2 weeks ago Down Easy Grade Pro is experiencing a denial of service attack that is causing most sites to be unavailable. Our engineering team is actively working to restore service, but we do not yet have an estimate as to when that will be.
3 months, 3 weeks ago Up All services have been restored
3 months, 3 weeks ago Down Easy Grade Pro is experiencing a denial of service attack that is causing most sites to be unavailable. Our engineering team is actively working to restore service, but we do not yet have an estimate as to when that will be.
3 months, 3 weeks ago Up All services have been restored
3 months, 3 weeks ago Down Easy Grade Pro is experiencing a denial of service attack that is causing most sites to be unavailable. Our engineering team is actively working to restore service, but we do not yet have an estimate as to when that will be.
3 months, 3 weeks ago Up All services have been restored
3 months, 3 weeks ago Down Easy Grade Pro is experiencing a denial of service attack that is causing most sites to be unavailable. Our engineering team is actively working to restore service, but we do not yet have an estimate as to when that will be.
3 months, 3 weeks ago Intermittent Problems At 10:03 am CST, we began to receive reports of slowness on Edline. Our engineering team is currently investigating the issue. More information will be posted as we have it.
4 months ago Up All systems have been restored.
4 months, 1 week ago Maintenance After conferring with our hosting provider, maintenance will occur from 10 pm - 11 pm EST on January 17th to fully resolve the intermittent issues we have experienced. During this maintenance window, services will not be available for periods of time.
4 months, 1 week ago Up Easy Grade Pro is currently unavailable. Our engineering team is aware of this, and is working hard to resolve it. We apologize for the inconvenience.
4 months, 1 week ago Maintenance After conferring with our hosting provider, maintenance will occur from 9 pm - 10 pm EST on January 17th to fully resolve the intermittent issues we have experienced. During this maintenance window, services will not be available for periods of time.
4 months, 1 week ago Intermittent Problems Throughout the course of Sunday 1/15, Edline/Easy Grade Pro Web may have appeared unavailable at times. Our engineering team is aware of this, and is investigating a permanent solution. While sites are currently available, it is possible that a further interruption could occur
7 months ago Up All systems have been restored.
7 months ago Down At 7:53 AM Central time, we began to receive reports of users being unable to successfully reach their sites on www.edlinesites.net. Clients on www.edline.net appear unaffected. Our engineers are aware of this, and are actively investigating.
7 months, 1 week ago Info Our developers believe that they've made progress in identifying and correcting some hardware configuration issues that were causing users to experience intermittent difficulty in reaching locations on edlinesites.net. They are continuing to research as to whether further steps are needed to fully resolve the issue
7 months, 1 week ago Intermittent Problems Some users have reported difficulty in reaching school/district sites and gradebooks on edlinesites.net. In many cases, closing the browser and opening a new browser session will allow the user to log in successfully. Our engineering team is investigating.
11 months, 3 weeks ago Up Edline/Gradebook access has been restored. If you continue to experience problems, please contact support.
11 months, 3 weeks ago Down Some Edline clients are experiencing difficulties reaching their websites and/or launching Gradebooks. Engineering is aware of the issue and is working towards a resolution.
11 months, 4 weeks ago Up Edline/Gradebook access has been restored. If you continue to experience problems, please contact support.
11 months, 4 weeks ago Down Some Edline clients are experiencing difficulties reaching their websites and/or launching Gradebooks. Engineering is aware of the issue and is working towards a resolution.
12 months ago Up Normal service is restored
12 months ago Info Almost all schools that experienced gradebook access issues on 5/24 have seen these resolved. However, a different subset of schools appears to be seeing slow website response times, which in some cases is affecting gradebooks. We are investigating.
1 year ago Info As of roughly 3PM Central Time, additional maintenance has resolved many, but not all, issues with gradebook access. We will continue to work to resolve remaining issues through the evening, and will update further by 11PM.
1 year ago Info As of roughly 10:20 AM Central Time, an update made by our engineering team appears to have resolved many errors experienced by users attempting to access gradebooks or export grade data. Please notify support if a teacher in any given school continues to have difficulty accessing the gradebook.
1 year ago Intermittent Problems We are receiving some reports of gradebook access issues for some users in a subset of schools. Our managed hosting team is working to resolve the issue.
1 year ago Up Service has been restored
1 year ago Intermittent Problems We believe performance for affected clients should have improved, but it is possible that scattered issues for users may remain. We'll update again when our engineering team has given us an "all clear".
1 year ago Intermittent Problems A subset of Edline websites are currently experiencing degradation in service. Our engineering team is working to resolve the issue. We will update this status when we have more information to share.
1 year ago Up Service has been restored.
1 year ago Intermittent Problems We are currently experiencing intermittent phone issues which are affecting our ability to receive support phone calls. If you encounter this issue, please do submit a support request via email. Our telecom team is working with our provider to rectify this situation as soon as possible, and we will update this page when a resolution has been reached. We apologize for any inconvenience this may cause.
1 year ago Up Service has been restored.
1 year ago Intermittent Problems As of roughly 10 AM Central, we began receiving reports that some Edline sites were loading slowly or failing to load for some users. Our engineering team is currently investigating. We'll update this status when further information is avaialble.
1 year ago Up Service has been restored
1 year ago Intermittent Problems A small subset of clients are experiencing slowness accessing some pages or documents within their Edline sites and/or encountering errors when attempting to open their grade books. Our engineering team has alleviated some of these issues, but work continues. Please check back for more updates.
1 year ago Info Edline will perform planned maintenance on the evening of 4/25. It is possible that some sites (and therefore gradebooks) may be unavailable for 3-5 minutes at some point between 10 PM and 5 AM (central) on 4/26.
1 year, 1 month ago Up Service has been restored
1 year, 1 month ago Info A small subset of clients are experiencing slowness accessing their webpages and/or encountering errors when attempting to open their gradebooks. Our engineering team has alleviated some of these issues, but work continues. Please check back for more updates.
1 year, 1 month ago Info The vast majority of reported issues have been resolved. If you are still encountering any grade book issues, please call support for further assistance.
1 year, 1 month ago Info More fixes are in place for existing 300/300 errors. Work will continue through the night. We will update this page again by 8 am CT on 4-11.
1 year, 1 month ago Info Progress continues with the remaining 300/300 errors, and work will continue throughout the weekend. Please check back for an update on 4-10 by 10 pm CT.
1 year, 1 month ago Intermittent Problems Progress continues around the clock with the majority of our Gradebook related issues being resolved. However, there may still be a few teachers experiencing a 300300 error when launching their gradebooks. We would like to know of these scenarios and kindly ask that you either email or call support with this information. Thank you for your time and patience.
1 year, 1 month ago Intermittent Problems As of early this morning the majority of our Gradebook related issues have been resolved. However, there may still be a few teachers experiencing a 300300 error when launching their gradebooks. We would like to know of these scenarios and kindly ask that you either email or call support with this information. Thank you for your time and patience.
1 year, 1 month ago Intermittent Problems An ongoing issue is causing websites to load slowly or fail to load for many Edline clients. This same issue may also be causing problems with gradebooks. Engineering is actively investigating.
1 year, 1 month ago Intermittent Problems As of early this morning the majority of our Gradebook related issues have been resolved. However, there may still be a few teachers experiencing a 300300 error when launching their gradebooks. We would like to know of these scenarios and kindly ask that you either email or call support with this information. Thank you for your time and patience.
1 year, 1 month ago Up Maintenance has been completed.
1 year, 1 month ago Maintenance Progress continues. We will update this page when maintenance has completed or by 6:30 am CT.
1 year, 1 month ago Maintenance Work continues and progress is being made. We will update this status page by midnight 4/5-4/6.
1 year, 1 month ago Maintenance Most Edline clients experiencing difficulty accessing particular gradebooks, files, or images should see steady recovery from these issues throughout the day. A small subset of users may not see a full recovery until 4/6. We will update status again at 3:30 PM Central Time.
1 year, 1 month ago Maintenance As Edline recovers from an outage on 4/4 and from related maintenance, some users are experiencing errors launching gradebooks or exporting grades or attendance. Many of these display error code 300:300. We are working towards a resolution, and will update status by 10:30 AM Central Time.
1 year, 1 month ago Maintenance Edline and Easy Grade Pro Web are again seeing normal or close-to-normal performance. Some required follow-up maintenance will take place this evening/overnight. Status will again be updated when this work is complete, or at roughly 8 AM Central on 4/5.
1 year, 1 month ago Intermittent Problems Work to resolve the issue continues. Performance may be somewhat improved for some clients. We will update again at 3:30 Central, or when the issue is resolved.
1 year, 1 month ago Intermittent Problems An ongoing issue is causing websites to load slowly for many Edline clients. This same issue may also be causing problems with gradebooks. Engineering is actively investigating.
1 year, 1 month ago Up Service has been restored.
1 year, 1 month ago Down Work continues towards a full resolution. We will update this page when we have this resolution, or at 11 am CT.
1 year, 1 month ago Down Work continues towards a full resolution. We will update this page when we have this resolution, or at 9 am CT.
1 year, 1 month ago Down While service has been restored for the majority of our clients, work continues to fully recovery from the datacenter power outage.
1 year, 1 month ago Down The datacenter has identified their issue and is working towards a resolution. They have not given us a timeline as to when we will have power restored. This page will be updated when the issue has been resolved, or at 11:59 pm CT.
1 year, 1 month ago Down Our datacenter provider continues to work towards a resolution. We will update this page once we have a resolution, or again at 9 pm CT.
1 year, 1 month ago Down Our datacenter has experienced an internal issue which has resulted in power no longer being provided to our servers. They are working on a resolution with all due speed. Once power is restored, our hosting team will then begin work on rebooting the servers and restoring your service. This page will be update once the issue is resolved, or by 7 pm CT.
1 year, 1 month ago Down We are currently experiencing an interruption with service for all of our clients. Our engineering team is working diligently to resolve this. We will update this status when we have a resolution or by 6pm CST.
1 year, 1 month ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
1 year, 3 months ago Up Service has been restored for all clients.
1 year, 3 months ago Info While the issue has been resolved for the majority of affected clients, there is still some lingering slowness on certain gradebooks. If you happen to still experience slowness, please contact support.
1 year, 3 months ago Intermittent Problems At 10:30 am CST, we received reports that a small subset of clients on both www.edline.net and www.edlinesites.net are experiencing difficulty accessing gradebooks. Our engineering team is currently investigating. Please check back for more updates.
1 year, 3 months ago Intermittent Problems At 10:30 am CST, we received reports that a small subset of clients on www.edline.net are experiencing difficulty accessing gradebooks. Our engineering team is currently investigating. Please check back for more updates.
1 year, 4 months ago Up Service has been restored for all clients.
1 year, 4 months ago Down Update: More progress is being made and access to sites is being restored. However, a resolution has not been reached for all clients affected. We will update this site once a full resolution has been reached, or at 10 pm CT.
1 year, 4 months ago Down Update: More progress is being made and access to sites is being restored. However, a resolution has not been reached for all clients affected. We will update this site once a full resolution has been reached, or at 1 pm CT.
1 year, 4 months ago Down Update: While progress is being made and access to sites is being restored, a resolution has not been reached for all clients affected. We will update this site once a full resolution has been reached, or at 10 am CT.
1 year, 4 months ago Down Update: Our engineering team continues to work towards a resolution, and will continue working through the night - or until the fix is complete. We will update this status page before 7 am CT on Jan. 20.
1 year, 4 months ago Down Update: Progress continues towards a resolution. We will next update this site either when work is completed, or at 10:00 pm CT.
1 year, 4 months ago Down We are currently experiencing an issue where a small subset of clients on www.edline.net cannot access their websites. Please check this page again for further updates.
1 year, 4 months ago Up Service has been restored for all clients.
1 year, 4 months ago Down Update at 10:00 pm CST: Progress continues as more sites continue to become available. We will update this page when we have reached a full resolution, or at 11:59pm CT.
1 year, 4 months ago Down Update at 8:00 pm CST : Service continues to be restored for more clients, but further work is still required. We will update this page when we have reached a full resolution, or at 10:00pm CT.
1 year, 4 months ago Down Update at 5:30 pm CST : While service has been restored for more clients, work continues. We will update this page when we have reached a full resolution or at 8:00pm CT.
1 year, 4 months ago Down Update: Progress continues. We will next update this site either when a resolution is found or at 5:30 pm CT.
1 year, 4 months ago Down Update: Work continues towards a full resolution.
1 year, 4 months ago Down Update: While access to the vast majority of sites is available, a small percentage remain unavailable. Work continues to resolve these remaining issues.
1 year, 4 months ago Down Update: Work continues. While progress is being made and access to sites is being restored, a resolution has not been reached for all clients affected. We will update when this issue has been completely resolved.
1 year, 4 months ago Down Update: We have discovered that this outage is affecting less than 10% of our clients. We are working diligently towards a resolution. Any further updates will appear on this page.
1 year, 4 months ago Down We are currently experiencing an issue where a subset of clients on both www.edline.net and www.edlinesites.net cannot access their websites. Please check this page again for further updates.
1 year, 4 months ago Down We are currently experiencing an issue where a subset of clients on www.edline.net cannot access their websites. Please check this page again for further updates.
1 year, 4 months ago Up Service has been restored.
1 year, 4 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
1 year, 6 months ago Up Service restored.
1 year, 6 months ago Maintenance On November 6, between the hours of 12:00 AM and 5:00 AM Central Time, required hardware maintenance may result in some or all users being unable to reach their sites for roughly 20 minutes
1 year, 8 months ago Up Service has been restored
1 year, 8 months ago Down For our clients using edlinesites.net, we are currently experiencing slowness when attempting to access these sites. Engineering is working on a resolution.
1 year, 8 months ago Up Service has been restored
1 year, 8 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
1 year, 8 months ago Up Service has been restored
1 year, 8 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
1 year, 8 months ago Up Service has been restored.
1 year, 8 months ago Intermittent Problems For our clients using edlinesites.net, we are currently experiencing slowness when attempting to access these sites. Engineering is working on a resolution.
1 year, 9 months ago Up Service has been restored
1 year, 9 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
1 year, 9 months ago Up Service has been restored
1 year, 9 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
2 years, 2 months ago Up Maintenance has been completed.
2 years, 2 months ago Maintenance On Thursday, March 19th, 2015, we will be performing routine system maintenance from approximately 9:30 pm CT to 11:30 pm CT. Users may experience a very brief disruption of service during this time.
2 years, 2 months ago Up Maintenance has been completed.
2 years, 2 months ago Maintenance On Wednesday, March 18th, 2015, we will be performing routine system maintenance from approximately 1:00 am CT to 6:00 am CT. Users may experience a very brief disruption of service during this time.
2 years, 2 months ago Up Maintenance has been completed.
2 years, 2 months ago Maintenance On Friday, March 13th, 2015, we will be performing routine system maintenance from approximately 3:30 am CT to 6:00 am CT. Users may experience a very brief disruption of service during this time.
2 years, 2 months ago Up Maintenance completed.
2 years, 2 months ago Maintenance On Wednesday, March 11th, 2015, we will be performing routine system maintenance from approximately 4:00 am CT to 6:00 am CT. Users may experience a very brief disruption of service during this time.
2 years, 2 months ago Maintenance On Friday, March 6th, 2015, Edline will perform routine system maintenance at 4:00 AM CST. We do not anticipate any disruption of service during this time.
2 years, 3 months ago Up Service has been restored to normal.
2 years, 3 months ago Down Edlinesites is currently experiencing an outage. Blackboard Engineers are working to resolve this issue; however, there currently is no estimated time to resolution. Please check back here for additional information as it becomes available. We thank you for your patience as we work toward a resolution.
2 years, 4 months ago Up Service has been restored to normal.
2 years, 4 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
2 years, 6 months ago Up Service is functioning normally.
2 years, 6 months ago Maintenance This evening, Monday, November 17th, 2014, we will again be performing system maintenance on Edline from approximately 9:00PM to 11:30PM CST. Please note that while we do not expect any interruptions, some users may experience a brief interruption to their service during this maintenance window. Our apologies for any inconvenience this may cause. If you have any questions about this maintenance window, please contact Edline support at support@edline.com.
2 years, 6 months ago Up Service has been restored to normal. The hardware upgrades on 11-12 were successful, however further maintenance (in the form of rebalancing) was required on the morning of 11-13 to fully complete this upgrade.
2 years, 6 months ago Intermittent Problems Our engineers continue to monitor and address the situation. Please note that users may experience intermittent delays.
2 years, 6 months ago Down We are currently experiencing issues, our engineering team is currently investigating.
2 years, 6 months ago Maintenance This evening, Wednesday, November 12th, 2014, we will again be performing system maintenance on Edline from approximately 8:30PM to 11:30PM CST. During this maintenance window, school users and public visitors may temporarily be unable to access your site. Our apologies for any inconvenience this may cause. If you have any questions about this maintenance window, please contact Edline support at support@edline.com. If there are any deviations from this maintenance schedule, you can get an updated status at: status.blackboard.com. Thank you for your attention, ~Your Edline Support Team
2 years, 6 months ago Maintenance Maintenance will continue throughout the day. While the work that is being done should not affect your sessions, we may experience brief interruptions to service.
2 years, 6 months ago Maintenance The current maintenance window has been extended until 11:59 PM CT. During this maintenance window, school users and public visitors may temporarily be unable to access your site. Our apologies for any inconvenience this may cause.
2 years, 6 months ago Maintenance This evening, Tuesday, November 11th, 2014, we will be performing routine system maintenance on Edline from approximately 9:30PM to 10:30PM CST. During this maintenance window, school users and public visitors may temporarily be unable to access your site. Our apologies for any inconvenience this may cause. If you have any questions about this maintenance window, please contact Edline support at support@edline.com. If there are any deviations from this maintenance schedule, you can get updated status at: status.blackboard.com. Thank you for your attention, ~Your Edline Support Team
2 years, 6 months ago Up Service has been restored as of 2:25 PM CST.
2 years, 6 months ago Intermittent Problems Edline is currently experiencing an unexpected service degradation. Blackboard Engineers are working to resolve this issue; however, there currently is no estimated time to resolution. Please check back here for additional information as it becomes available. We thank you for your patience as we work toward a resolution.
2 years, 6 months ago Maintenance We have identified a hardware that has caused some intermittent outages. We will be performing maintenance this evening to rectify this issue. At 12:15pm CST, some users may not be able to access their sites for 1-10 minutes as we take additional steps in addressing this issue.
2 years, 6 months ago Up Beginning at approximately 1:25 pm CT today, Edline experienced a denial-of-service (DDoS) attack from an unknown source. A team of our best engineers immediately began working closely with our data center provider to restore services. Access to www.edline.net has since been returned as of 1:55 pm CT.
2 years, 6 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
2 years, 7 months ago Up At 2:03 p.m CT, service was restored for www.edline.net. Our web screen/mitigation measures were updated to account for this DDoS attack, servers were rebooted, and service was then restored. Total downtime was slightly over one hour (63 minutes).
2 years, 7 months ago Down At 1:06 p.m. Central Time, we received reports that www.edline.net was unavailable. This is the result of a DDoS attack. We are working with our data center to resolve this issue. Mitigation steps are now moving forward. www.edlinesites.net and www.edlinesites.ca are unaffected.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.