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Engage - SchoolWorld

Engage - SchoolWorld

Time Status Message
2 months, 2 weeks ago Up Service has been restored
2 months, 2 weeks ago Down As of 11 AM Central Time, our data center provider has identified an issue on their end. We are currently working with them to fully resolve this outage.
2 months, 2 weeks ago Down As of approximately 8:45 AM Central Time, all Schoolworld clients began experiencing difficulty in reaching their sites. Our engineering team is aware, and is working to resolve the issue.
4 months, 2 weeks ago Up SchoolWorld is functioning normally.
4 months, 2 weeks ago Down At 6:45 am Central time, we became aware that many or all SchoolWorld sites are not currently reachable. Our engineering team is aware of this issue, and is working to restore service.
7 months ago Up SchoolWorld is functioning normally
7 months ago Maintenance At 11 PM Eastern time tonight (5/15), SchoolWorld will undergo required maintenance. This maintenance requires server reboots, and could render sites unavailable for up to (but likely much less than) 15 minutes.
9 months, 3 weeks ago Up SchoolWorld is functioning normally
9 months, 3 weeks ago Intermittent Problems A subset of clients may have experienced an issue in reaching their sites around 12:20 PM Central Time. Our engineering team restored access by 12:30 PM, although it is possible that some residual slowness persists.
10 months, 3 weeks ago Up All services have been restored
10 months, 3 weeks ago Info Other Engage products are currently reporting difficulty in loading websites due to a denial of service attack. SchoolWorld appears not to be affected at this time--we will update this message should that change.
10 months, 4 weeks ago Up Maintenance is complete, SchoolWorld is operating normally.
11 months ago Maintenance On Thursday, January 19, between the hours of 9 PM CT and 10:30 PM CT, SchoolWorld will be performing scheduled maintenance. During this time, there may be a brief window of 5-10 minutes during which your site will not be accessible. We will update status.blackboard.com when the work is complete. Our apologies for any inconvenience.
11 months ago Up All systems have been restored.
11 months ago Maintenance After conferring with our hosting provider, maintenance will occur from 10 pm - 11 pm EST on January 17th to fully resolve the intermittent issues we have experienced. During this maintenance window, services will not be available for periods of time.
11 months ago Intermittent Problems Throughout the course of Sunday 1/15, SchoolWorld may have appeared unavailable at times. Our engineering team is aware of this, and is investigating a permanent solution. While sites are currently available, it is possible that a further interruption could occur
1 year, 1 month ago Up Service has been restored.
1 year, 1 month ago Down At 8:37 AM Central time, we began to receive reports of users being unable to successfully reach their SchoolWorld websites. Our engineers are aware of this, and are actively investigating.
1 year, 4 months ago Up Maintenance is complete
1 year, 5 months ago Maintenance At roughly 10 PM Central Time on 7/18, required maintenance will cause a subset of SchoolWorld customers to experience a brief service interruption, expected to last no longer than 5 minutes.
1 year, 6 months ago Up Maintenance is complete
1 year, 6 months ago Maintenance We will be performing routine server maintenance on Friday, June 17, 2016 from 8:00 p, CT - 9:00 PM CT. There will be no downtime experienced during this time.
1 year, 7 months ago Up Service has been restored.
1 year, 7 months ago Intermittent Problems We are currently experiencing intermittent phone issues which are affecting our ability to receive support phone calls. If you encounter this issue, please do submit a support request via email. Our telecom team is working with our provider to rectify this situation as soon as possible, and we will update this page when a resolution has been reached. We apologize for any inconvenience this may cause.
1 year, 8 months ago Up Service has been restored.
1 year, 8 months ago Intermittent Problems A subset of SchoolWorld clients have reported that they are unable to successfully reach their sites. Our engineering team is aware, and is actively working to restore access.
1 year, 8 months ago Up All services are functioning normally.
1 year, 8 months ago Down The datacenter has identified their issue and is working towards a resolution. They have not given us a timeline as to when we will have power restored. This page will be updated when the issue has been resolved, or at 11:59 pm CT.
1 year, 8 months ago Down Our datacenter provider continues to work towards a resolution. We will update this page once we have a resolution, or again at 9 pm CT.
1 year, 8 months ago Down Our datacenter has experienced an internal issue which has resulted in power no longer being provided to our servers. They are working on a resolution with all due speed. Once power is restored, our hosting team will then begin work on rebooting the servers and restoring your service. This page will be update once the issue is resolved, or by 7 pm CT.
1 year, 8 months ago Down We are currently experiencing an interruption with service for all of our clients. Our engineering team is working diligently to resolve this. We will update this status when we have a resolution or by 6pm CST.
1 year, 8 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.
1 year, 9 months ago Info SchoolWorld will be performing routine maintenance on Thursday 3/17. This will begin at 10 PM Eastern, and should be completed by roughly 11:30 PM. During this time, you may experience one or more very brief interruptions in service as reboots occur.
1 year, 9 months ago Up Schoolworld is functioning normally.
1 year, 9 months ago Info On Saturday 3/12, at roughly 6PM Central, SchoolWorld will conduct one time database maintenance. For some users, this will mean that changes made between 6 PM on 3/12 and approximately 8 AM on 3/13 may not be saved. We have notified the applicable clients by email, and via a message in the SchoolWorld admin area. If you did not receive an email, and do not see an alert in your admin area, your school or district is not affected.
1 year, 11 months ago Up SchoolWorld is functioning normally.
1 year, 11 months ago Down Starting at approximately 7:15 am CT, we received reports that SchoolWorld was unavailable for some of our clients. Blackboard Engineers are working to resolve this issue.
2 years ago Up SchoolWorld is functioning normally
2 years ago Up While access to client sites should NOT be affected, Support may be unable to assist with some tasks due to an internal software issue reported this morning around 8:30 Central Time. Our engineering team is working to resolve the issue.
2 years, 1 month ago Up SchoolWorld is functioning normally.
2 years, 1 month ago Maintenance Starting at approximately 8:50 am CT, we received reports that SchoolWorld was unavailable for a minority of clients. Blackboard Engineers are working to resolve this issue.
2 years, 1 month ago Up SchoolWorld is functioning normally.
2 years, 1 month ago Down Starting at approximately 8:50 am CT, we received reports that SchoolWorld was unavailable for a minority of clients. Blackboard Engineers are working to resolve this issue.
2 years, 1 month ago Maintenance On November 6, between the hours of 12:00 AM and 5:00 AM Central Time, required hardware maintenance may result in some or all users being unable to reach their sites for roughly 20 minutes.
2 years, 1 month ago Up SchoolWorld is functioning normally
2 years, 1 month ago Intermittent Problems As of roughly 8:30 AM Central Time, we began receiving reports that SchoolWorld was slow to respond or unavailable for a minority of clients. Blackboard Engineers are working to resolve this issue.
2 years, 1 month ago Up SchoolWorld is functioning normally
2 years, 1 month ago Intermittent Problems As of roughly 12:51 Central Time, we began receiving reports that SchoolWorld was slow to respond or unavailable for a minority of clients. Blackboard Engineers are working to resolve this issue
2 years, 3 months ago Up Service has been restored
2 years, 3 months ago Intermittent Problems Starting at approximately 11:51 pm CT, we received reports that SchoolWorld was unavailable for a minority of clients. Blackboard Engineers are working to resolve this issue.
2 years, 3 months ago Up SchoolWorld is functioning normally.
2 years, 3 months ago Maintenance We will be performing routine server maintenance on Tuesday, September 9, 2015 from 1:00 AM - 4:00 AM ET. While there will not be a complete outage during the maintenance window, connectivity will be sporadic during the required server reboots. We appreciate your understanding.
2 years, 3 months ago Up SchoolWorld is currently functioning as normal.
2 years, 3 months ago Intermittent Problems Starting at approximately 11:30 am CT, we received reports that SchoolWorld was unavailable for a minority of clients. Blackboard Engineers are working to resolve this issue.
2 years, 4 months ago Up SchoolWorld is currently functioning as normal.
2 years, 4 months ago Intermittent Problems At roughly 8:30 Central Time, an intermittent issue developed that may have prevented a minority of SchoolWorld customers from successfully reaching their sites.
2 years, 4 months ago Maintenance On Wednesday, July 22, 2015, we will be performing critical maintenance to address a newly discovered zero-day vulnerability from approximately. This will occur between 9:59 PM ET and 11:59 PM ET. Users may experience a brief disruption of service during this time.
2 years, 5 months ago Up Maintenance has been completed ahead of schedule. All services are returned to normal.
2 years, 5 months ago Maintenance Maintenance continues and is on schedule. Saturday, July 18th SchoolWorld websites will be available in read-only mode, with possible momentary service interruptions to either certain components or to the entire site. Sunday, July 19th SchoolWorld performing as normal.
2 years, 5 months ago Maintenance During the weekend of July 17th, SchoolWorld will be completing planned system maintenance to move client sites to upgraded servers in order to provide improved performance and uptime for your web presence. The maintenance schedule appears below (all times below are ET): Friday, July 17th 8:00 pm – 2:00 am: SchoolWorld websites will be unavailable. Saturday, July 18th SchoolWorld websites will be available in read-only mode, with possible momentary service interruptions to either certain components or to the entire site. Sunday, July 19th SchoolWorld performing as normal. This system maintenance schedule will also be posted in the Admin Area, as well as to status.blackboard.com. We suggest that you check status.blackboard.com during this weekend for any updates that may occur. As a reminder, we previously asked you to take action on updating your various white lists and firewall rules with some additional IPs of ours to ensure access once we upgrade our systems. If you have already made those changes, then no further action is necessary on your part. If you have not taken those actions, please do so immediately. Instructions for this are available here: http://www.schoolworld.com/Maintenance/ Please alert your users of this maintenance as you see necessary and let us know if you have any questions or concerns.
2 years, 6 months ago Up SchoolWorld is currently functioning as normal.
2 years, 6 months ago Intermittent Problems At 1:41 PM CT, we received reports that for a minority of clients access to SchoolWorld was unavailable. Blackboard Engineers are working to resolve this issue.
2 years, 7 months ago Up SchoolWorld is currently functioning as normal.
2 years, 7 months ago Down SchoolWorld is having intermittent issues - Our Engineering Department is investigating.
2 years, 7 months ago Up SchoolWorld is currently functioning as normal.
2 years, 7 months ago Maintenance We will be performing routine server maintenance on Saturday, May 16, 2015 from 8:00 AM - 12:00 PM ET. While there will not be a complete outage during the maintenance window, connectivity will be sporadic during the required server reboots. We appreciate your understanding.
2 years, 7 months ago Up SchoolWorld is currently functioning as normal.
2 years, 7 months ago Down SchoolWorld is currently experiencing some technical issues that our engineering team is investigating.
2 years, 8 months ago Up Service has been fully restored to SchoolWorld as of 2:00 pm CT. We thank you for your patience during the service interruption
2 years, 8 months ago Down SchoolWorld is having intermittent issues - Our Engineering Department is investigating.
2 years, 10 months ago Up Service has been fully restored to SchoolWorld as of 7:12 am CT. We thank you for your patience during the service interruption.
2 years, 10 months ago Down At 6:39 am CT, we received reports that for a minority of clients access to SchoolWorld was unavailable. Blackboard Engineers are working to resolve this issue; however, there currently is no estimated time to resolution.
2 years, 10 months ago Up Service has been fully restored to SchoolWorld as of 7:42 am CT. We thank you for your patience during the service interruption.
2 years, 10 months ago Down At 7:28 am CT, we received reports that for a minority of clients access to SchoolWorld was unavailable. Blackboard Engineers are working to resolve this issue; however, there currently is no estimated time to resolution.
2 years, 12 months ago Up As of 2:51 p.m. all service has been restored to SchoolWorld Clients
2 years, 12 months ago Intermittent Problems For a small subset of our clients, SchoolWorld was unavailable starting at 1:45. Our engineering team is working on a resolution.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.