Blackboard publishes the most current service availability in the table below.
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Learn - Managed Hosting (Asia Pacific)

Learn - Managed Hosting (Asia Pacific)

Time Status Message
2 weeks, 3 days ago Up The Blackboard Connect maintenance is complete.
2 weeks, 3 days ago Maintenance The Blackboard Connect maintenance has commenced. The maintenance window is Saturday, April 7, from 12:00 Midnight EDT (Eastern Daylight Time) UTC/GMT -4 hours to Saturday, April 7, 2018 5:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours. Contact Blackboard Connect Support (1-866-360-2155) for crisis messaging.
2 weeks, 3 days ago Up Blackboard will be performing client impacting maintenance as part of the Blackboard Connect migration to Amazon Web Services (AWS) on Saturday, April 7, from 12:00 Midnight EDT (Eastern Daylight Time) UTC/GMT -4 hours to Saturday, April 7, 2018 5:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours. The Connect4Learn integration will be unavailable during this time and no other impact is expected.
3 months, 1 week ago Up Maintenance in both SYD1 and SIN1 completed
3 months, 2 weeks ago Maintenance Upcoming service-impacting network maintenance: SYD1 - January 12 2am-6am AEDT - Services impacted: Analytics, Learn, Collaborate SIN1 - January 12 2am-6am SGT - Services impacted: Analytics, Learn
3 months, 3 weeks ago Up Maintenance has been completed
4 months ago Maintenance Upcoming service-impacting maintenance scheduled in the SYD1 datacenter on: December 29 2am-6am AEDT - Services impacted: Learn December 30 2am-6am AEDT - Services impacted: Moodlerooms
4 months ago Maintenance Upcoming service-impacting maintenance scheduled in the SYD1 datacenter on: December 22 2am-6am AEDT - Services impacted: Learn December 29 2am-6am AEDT - Services impacted: Learn December 30 2am-6am AEDT - Services impacted: Moodlerooms
4 months ago Maintenance Service-impacting maintenance scheduled in the SYD1 datacenter on December 29 2am-6am AEDT and on December 30 2am-6am AEDT. During this maintenance window the network team will perform planned maintenance on the network infrastructure.
4 months, 1 week ago Up Maintenance has been completed
4 months, 1 week ago Maintenance Service-impacting maintenance scheduled in the SIN1 datacenter on December 15 between 2am and 6am SGT. During this maintenance window the network team will perform planned maintenance on the network infrastructure.
5 months, 2 weeks ago Up Services have been restored
5 months, 2 weeks ago Down SIN1 is currently experiencing a service interruption. The technical teams are actively investigating the reported issues.
6 months ago Up SIN1 datacenter - the Blackboard technical teams have applied a fix recommended by the network and storage vendors and confirmed that redundancy in the SIN1 network is now restored
6 months, 1 week ago Intermittent Problems SIN1 datacenter - an attempt to implement a fix recommended by the vendor has caused a short outage to some of the systems hosted in SIN1. The teams quickly reverted the change and re-implemented the workaround. The investigation with the vendor continues.
6 months, 2 weeks ago Maintenance SIN1 datacenter - following the outage on October 9th, the storage vendor has recommended a network change to bypass potentially faulty hardware. The network teams are currently implementing the change, while this is not expected to impact the service, clients might experience intermittent network issues while the issue is being addressed.
6 months, 2 weeks ago Up Services have been restored
6 months, 2 weeks ago Down The service interruption in SIN is ongoing. Technical teams are continuing to investigate
6 months, 2 weeks ago Down SIN1 is currently experiencing a service interruption. The technical teams are actively investigating the reported issues.
9 months ago Up SYD1 datacenter - High Availability was restored last night. A replacement switch was delivered and deployed. There was no service impact.
9 months, 1 week ago Info SYD1 datacenter - High Availability loss - no impact on clients Due to a hardware failure, we have lost high availability in our primary datacenter in Australia. Due to the redundant network setup, clients are currently not impacted. We are liaising with our vendors to replace the failed network component.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.