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Learn - SaaS Deployment for Blackboard Learn (US)

Learn - SaaS Deployment for Blackboard Learn (US)

Time Status Message
2 months, 1 week ago Up All Learn - SaaS services are operating without issue at this time.
2 months, 1 week ago Intermittent Problems Log searching capabilities via the Kibana tool in the System Admin panel may be intermittently unavailable.
2 months, 2 weeks ago Up Reported SaaS issues have been resolved and systems are fully operational.
2 months, 2 weeks ago Intermittent Problems At this time some Learn - SaaS customers are experiencing intermittent slowness. We are working to diagnose and resolve this problem now.
2 months, 3 weeks ago Up Any potential client upload issue has been resolved. All Services are up and fully operational.
3 months ago Intermittent Problems Learn clients uploading course files may experience difficulties uploading the files
6 months, 2 weeks ago Up Engineers have resolved the S3 accessibility issue.
6 months, 2 weeks ago Intermittent Problems Engineers have identified the issue and have implemented a work around to resolve the issue. They are continuing to monitor the client environments and S3 performance.
6 months, 2 weeks ago Intermittent Problems A small number of clients are reporting accessibility issues when uploading files to S3. Engineers are currently investigating the reported issues.
7 months, 3 weeks ago Up Amazon has indicated that S3 access has been fully resolved. Blackboard Engineers have completed our Quality checks and can confirm sites are online and operational.
7 months, 3 weeks ago Intermittent Problems Amazon has informed us that the restoration is in progress and services are recovering. We are continuing to test and verify site availability and functionality. We are awaiting the final all clear from Amazon.
7 months, 3 weeks ago Down AWS has identified the issue with S3 in US-EAST-1. They are estimating a full recover at 15:30 EST. Additional details can be found on the AWS status page: https://status.aws.amazon.com/
7 months, 3 weeks ago Down AWS has identified the issue with S3 in US-EAST-1. They are estimating an hour for full recover. Additional details can be found on the AWS status page: https://status.aws.amazon.com/
7 months, 3 weeks ago Intermittent Problems AWS has identified the issue with S3 and are working to resolve the issue ASAP.
7 months, 3 weeks ago Intermittent Problems Amazon Web Services (AWS) is currently experiencing interruptions with S3 requests in the US-EAST-1 Region. Blackboard is working with Amazon to diagnose and resume service asap. Updates will be provided when a timeline is available from AWS.
7 months, 3 weeks ago Intermittent Problems Engineer are aware and working through reported connectivity issues with our US East SaaS clients.
9 months ago Up All Login issues have been resolved at this time. Engineers will continue to actively monitor for any additional issues.
9 months ago Intermittent Problems Engineers have determined the issue and login access should be resolved shortly.
9 months ago Intermittent Problems Engineers are working with our Cloud provider to determine root cause of this issue.
9 months ago Intermittent Problems Some clients are reporting intermittent login issues at this time. Engineers are aware of the problem and are actively investigating.
2 years ago Up Services to the Learn SaaS Deployment have been restored by the Cloud Services team.
2 years ago Down The Learn SaaS deployment is currently experience an outage. The Cloud Services team is working on resolving the issue.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.