Blackboard publishes the most current service availability in the table below.
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Web Community Manager (formerly Schoolwires)

Web Community Manager (formerly Schoolwires)

Time Status Message
2 months, 2 weeks ago Up Services have been restored by ESC-XI.
2 months, 2 weeks ago Info WCM clients hosted by ESC-XI may be unable to access their WCM sites. ESC-XI is currently experiencing network issues and are investigating how to resolve. They have promised to share an update with those clients affected (and us) as soon as they have additional information.
3 months, 2 weeks ago Up A subset of clients experienced a brief interruption in service around 2pm EST on 2/6/17.
5 months, 1 week ago Up Services in the Pitt Datacenter have been restored.
5 months, 1 week ago Intermittent Problems Services in Pitt Datacenter are currently experiencing technical difficulties. Hosting Engineers are investigating.
6 months ago Up Service for those clients in the Cleveland data center has been restored.
6 months ago Down A subset of our clients that are on the Cleveland data center are currently experiencing issues. Our engineers are working to resolve this. We will update this status as we have more information to share.
7 months, 1 week ago Info Latest information on Chrome 54 Update and Impact: http://help.schoolwires.com/Page/2557
10 months, 4 weeks ago Up DNS configurations restored. May be a slight delay while waiting for propagation.
10 months, 4 weeks ago Intermittent Problems Clients are reporting problems with their incubation domains. Currently under investigation.
1 year ago Up Service has been restored for all clients.
1 year ago Intermittent Problems Clients hosted by Schoolwires: While access has improved for the majority of our clients affected by this issue, work remains before we have a full resolution. We will update again at 10 pm CT, or when the issue is resolved.
1 year ago Intermittent Problems Clients hosted by Schoolwires: Work to resolve the issue continues. We will update again at 10 pm CT, or when the issue is resolved.
1 year ago Intermittent Problems Clients hosted by Schoolwires: For the subset of clients being affected with slowness and/or web sites not being accessible, the engineering team continues to work towards a resolution. We will update this page as progress is made.
1 year ago Intermittent Problems Region 11 hosted Clients: Access to all sites and components has been restored.
1 year ago Intermittent Problems Clients hosted by Region 11: For many clients, sites are performing as normal. However, work continues to fully restore all sites. We will update this site once a full resolution has been reached, or at 4 pm CT. Clients hosted by Schoolwires: A subset of clients are experiencing slowness accessing some pages or documents within their sites. For some of these clients, their web sites may not be available. Our engineering team is currently investigating. Please check back for more updates.
1 year ago Intermittent Problems Update: Access to sites is being restored for clients hosted by Region 11. However, a resolution has not been reached for all clients affected, nor are all components displaying properly. We will update this site once a full resolution has been reached, or at 2 pm CT.
1 year ago Intermittent Problems Update: While progress is being made for sites hosted by Region 11, a resolution has not yet been reached. We will update this site once a full resolution has been reached, or at 10 am CT.
1 year ago Intermittent Problems Update: Our engineering team continues to work with Region 11 towards a resolution, and will continue working through the night - or until the fix is complete. We will update this status page before 7 am CT on May 11.
1 year ago Intermittent Problems Work continues and progress is being made for Region 11 hosted sites. We will update again when service is restored or by 10PM CT.
1 year ago Intermittent Problems Web sites for clients hosted by Region 11 are currently unavailable. The Schoolwires hosting team, along with resources from across Blackboard, are working with Region 11 to resolve this issue as soon as possible. We will update this status page when this issue is resolved, or by 6 pm CT.
1 year ago Up Maintenance has been completed.
1 year ago Maintenance For a subset of our clients, our hosting facility will be performing maintenance to the hosting environment between Saturday, May 7th at 11:00 PM ET and Sunday, May 8th at 1:00 AM ET. There may be up to two 1 minute windows of potential downtime. If you have further questions or concerns regarding this maintenance activity, please don't hesitate to reach out to our Technical Support Team (814.272.7300 / support@schoolwires.com).
1 year, 2 months ago Up Service has been restored.
1 year, 2 months ago Intermittent Problems A subset of clients have reported websites slow or unresponsive. Investigating.
1 year, 4 months ago Up As of 12:19 pm ET, service has been restored for all clients.
1 year, 4 months ago Down While progress is being made and access to sites is being restored for our subset of clients affected, a resolution has not been reached for all clients affected. Work continues towards that resolution.
1 year, 4 months ago Down We are currently experiencing an interruption in service for some of our clients. Please check this page again for further updates.
1 year, 8 months ago Up Service has been restored.
1 year, 8 months ago Down We are currently experiencing an interruption with service for some of our clients. Please check this page again for further updates.

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Status Legend:

Up This service is currently available.
Down Service is currently unavailable.
Maintenance Maintenance
Intermittent Problems This service is experiencing intermittent problems.
Info Information about this service is available.