Collaborate Ultra - AWS (Region) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Saturday, May 1 2021 at 1:15 PM EDT (Eastern Daylight Time) GMT -4 hours - A small subset of Collaborate Ultra users joining sessions hosted on a single session server (ultra-us-prod-saturn85) may have temporarily experienced an A00 error. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Posted May 01, 2021 - 13:30 EDT
This incident affected: Americas (Collaborate (US)).