Blackboard Data Impacting Maintenance
Scheduled Maintenance Report for Blackboard Inc.
The scheduled maintenance has been completed.
Posted Jul 21, 2022 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2022 - 09:01 EDT
Affected clients (AWS regions): US & EU

Start Time:
Thursday, July 14, 2022 9:00 AM EDT (Eastern Daylight Time) UTC/GMT -4hours

End Time:
Thursday, July 21, 2022 5:00 PM EDT (Eastern Daylight Time) UTC/GMT -4hours

During this maintenance window, we will recalculate the DURATION_SUM column in activity tables in the CDM_LMS submodel, in order to correct the duration of login sessions over 4 hours long. This work will be undertaken at various times during this window to minimize impact, but the following issues may be experienced:
o Learn SaaS Original Course Report refresh may be delayed
o Queries to the following tables may take longer than usual to finish, may time out or may show varying results
o Refresh of Blackboard Data Reporting reports based on CDM_LMS Activity tables may be delayed
o Integrations with client-side BI tools and automated services may run longer than usual or may time out.
o Analytics for Learn “booster packs” may be impacted
o Following completion of this work, you may notice a difference in the time-on-task in these tables and reports that use them, and those clients who have downstream ETL processes based on the row_updated_time column will find that their ETL processes will take longer initially following the completion of these calculations as the updated duration_sum values are propagated.
Posted Jul 13, 2022 - 12:23 EDT
This scheduled maintenance affected: Global (Blackboard Data -