Collaborate Ultra - AWS (US-Brazil) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Monday, August 16, 2021 6:05 PM EDT (GMT-4) A small subset of Collaborate Ultra users joining sessions hosted on a single session server in Brazil (ultra-us-prod-sbr-saturn-i-0bd70a12b44af2083) may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Posted Aug 16, 2021 - 18:11 EDT
This incident affected: Americas (Collaborate (US)).