This incident has been resolved and it was observed that clients are operating normally.
Posted Oct 20, 2025 - 17:18 EDT
Update
We are currently experiencing intermittent service disruptions due to a widespread outage in Amazon Web Services (AWS). AWS has reported significant progress toward recovery, and systems are gradually becoming operational. Our team is closely monitoring the situation to ensure full restoration as soon as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as services stabilize.
Thank you for your continued support.
Posted Oct 20, 2025 - 06:11 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 06:06 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 06:05 EDT
Monitoring
We experienced an outage between 3:11 AM ET and 5:22 AM ET due to an issue with our Service provider. The problem has since been resolved, and all services are now operating normally. We are continuing to monitor the system to ensure stability. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
Posted Oct 20, 2025 - 05:55 EDT
This incident affected: Global (BB Annotate, Anthology Illuminate, Blackboard - SaaS - Global).