Connect is experiencing delays in sending SMS messages

Incident Report for Blackboard Inc.

Resolved

SMS messages are now sending as expected. Note: phone calls and email messages have been sending and were not affected.

Posted Aug 02, 2022 - 18:15 EDT

Investigating

Connect is experiencing delays in sending SMS messages. Phone calls and email messages are operating as expected Our engineers are investigating.

Posted Aug 02, 2022 - 15:08 EDT

This incident affected: Americas (Connect - Connect 5).