Collaborate Ultra - AWS (US) Single Brazil Satellite Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Wednesday, July 22, 2020 4:17 PM EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Brazil Satellite Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Jul 22, 2020 - 16:30 EDT
This incident affected: Americas (Collaborate Ultra - AWS (US)).