Collaborate Ultra - AWS (Canada) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Thursday, October 8, 2020 between 9:59am and 10:01am EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Oct 08, 2020 - 10:17 EDT
This incident affected: Americas (Collaborate (Canada)).