Collaborate Ultra - AWS (US) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Thursday, September 23, 2021 6:35 PM, EDT (GMT-4) A small subset of Collaborate Ultra users joining sessions hosted on a single session server (ultra-us-prod-saturn-i-0ac468ef1cf48c40c) may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Posted Sep 23, 2021 - 18:44 EDT
This incident affected: Americas (Collaborate (US)).