We are currently investigating a potential data center issue affecting the ability of support teams to take incoming phone calls. While we investigate, cases can be submitted via behind the blackboard, or to email@example.com
, or firstname.lastname@example.org
, as appropriate.
In case of an emergency, please do be sure to include a contact number via which we can reach you.
(update, 6:20 ET - some WCM and BBComms agents are again able to answer inbound support calls, but this is not yet true of of the Connect team)