Collaborate Ultra - AWS (US - Brazil Satellite) Disconnects/Reconnects in ongoing sessions
Incident Report for Blackboard Inc.
Resolved
Wednesday, November 19, 2020 between 7:54pm and 8:19pm EDT (Eastern Daylight Time) GMT -5 hours we experienced an issue which affected Internet connectivity for some customers using AWS services in the SA-EAST-1 Region. Connectivity between instances within the Region was not affected. The issue has been resolved and connectivity has been restored.
Posted Nov 19, 2020 - 21:41 EST
This incident affected: Americas (Collaborate Ultra - AWS (US)).