Collaborate Ultra - AWS (US) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Friday, October 9, 2020 between 8:47am and 8:52am EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Oct 09, 2020 - 09:01 EDT
This incident affected: Americas (Collaborate Ultra - AWS (US)).