Collaborate Ultra - AWS (US) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Friday, September 11, 2020 6:51 PM EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users may have experienced being stuck in a joining state. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Sep 11, 2020 - 19:00 EDT
This incident affected: Americas (Collaborate Ultra - AWS (US)).