Collaborate Ultra - AWS (CA) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Thursday, November 12, 2020 at 12:54 PM EST (Eastern Standard Time) GMT -5 hours - A small subset of Collaborate Ultra users may have temporarily experienced an A00 error when joining sessions for ~5 minutes. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Posted Nov 12, 2020 - 12:56 EST
This incident affected: Americas (Collaborate Ultra - AWS (Canada)).