Collaborate Ultra - AWS (AU) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Wednesday, December 9, 2020 4:03 AM (Australian Eastern Daylight Time) GMT +11 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Dec 08, 2020 - 12:19 EST
This incident affected: Asia Pacific (Collaborate (Asia Pacific)).