Ally receiving 500 failures on REST layer
Incident Report for Blackboard Inc.
We have experienced an increased number of 500 failures on REST layer, issue was isolated to us-east-1 around ~5:00 PM UTC+1 to ~5:45 PM UTC+1 at 10/31/2022 and was caused by failed refresh/upscale of underlaying REST infrastructure. Issue is now resolved.
Posted Nov 01, 2022 - 13:01 EDT
This incident affected: Americas (Ally - Canada, Ally - North America).