Collaborate Ultra - AWS (US- Brazil Satellite) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Tuesday, October 13, 2020 between 6:22 PM and 6:38 PM EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users hosted in Brazil Satellite may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Oct 13, 2020 - 18:45 EDT
This incident affected: Americas (Collaborate Ultra - AWS (US)).