Collaborate Ultra - AWS (US-Brazil) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Tuesday, October 5 2:57pm, EDT (GMT-4) A small subset of Collaborate Ultra users joining sessions hosted on a single session server (ultra-us-prod-sbr-saturn-i-06e08d091d33fa086) may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Posted Oct 05, 2021 - 15:40 EDT
This incident affected: Americas (Collaborate (US)).