Collaborate Ultra - AWS (EU) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Tuesday, July 21, 2020 10:25 PM IST (Irish Standard Time) GMT +1 hour - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Jul 21, 2020 - 16:30 EDT
This incident affected: Europe, Middle East & Africa (Collaborate Ultra - AWS (EU)).