Collaborate Ultra - AWS (Asia Pacific) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Monday, October 12 2020 between 11:52am AEDT (Australian Eastern Daylight Time) GMT +11 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Oct 11, 2020 - 20:56 EDT
This incident affected: Asia Pacific (Collaborate Ultra - AWS (Asia Pacific)).