Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Uptime over the past 90 days. View historical uptime.
Americas Operational
90 days ago
99.88 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict Operational
90 days ago
100.0 % uptime
Today
BB Comms HQ (Formerly ParentLink) Operational
90 days ago
100.0 % uptime
Today
Connect - Connect 5 Operational
90 days ago
98.81 % uptime
Today
Connect - ConnectTxt US Operational
90 days ago
100.0 % uptime
Today
Connect - TipTxt Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) Operational
90 days ago
99.57 % uptime
Today
Learn – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Web Community Manager (formerly Schoolwires) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.88 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Asia Pacific) Operational
90 days ago
99.3 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.95 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (EMEA) Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt International Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Europe) Operational
90 days ago
99.6 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
99.95 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Data - data.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS - Global Operational
90 days ago
99.47 % uptime
Today
Africa Operational
90 days ago
99.6 % uptime
Today
Learn - SaaS (Africa) Operational
90 days ago
99.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Learn SaaS 3900.69.0: Feature Test/Stage Release (scheduled for Jun 6, 2023) Jun 6, 2023 04:00 - Jun 7, 2023 00:00 EDT
Anthology will be deploying the Learn SaaS 3900.69.0 Feature Release to Test and Staging environments.

Scheduled for June 6, 2023
Posted on Jun 02, 2023 - 08:39 EDT
Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Learn SaaS 3900.67.0: Feature Production Release (scheduled for Jun 1, 2023)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jun 2, 07:59 EDT
Update - Release is currently in progress. Full build number is 3900.67.0-rel.25+fc2d438. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Jun 1, 13:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 04:00 EDT
Scheduled - Anthology will be deploying the Learn SaaS 3900.67.0 Feature Release to Production environments.

Scheduled for June 1, 2023
May 26, 11:33 EDT
Jun 1, 2023
May 31, 2023

No incidents reported.

May 30, 2023
Learn SaaS 3900.67.0: Maintenance Test/Stage Release (scheduled for May 30, 2023)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 30, 21:18 EDT
Update - Release is currently in progress. Full build number is 3900.67.0-rel.19+0c69b18. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000CaqVWAS
May 30, 16:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.67.0 Maintenance Release to Test and Staging environments.

Scheduled for May 30, 2023
May 26, 11:29 EDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
v1 Platform Extensions - Service Interruption
Resolved - This incident has been resolved.
May 25, 13:24 EDT
Monitoring - The v1 Platform Extensions are back online now and we are monitoring the same.
May 25, 07:47 EDT
Investigating - Several v1 Platform Extensions like Training & Development Manager v1, Grade Journey are inaccessible at the moment.
We are investigating the issue.

Additional updates will be posted to status.blackboard.com
May 25, 07:27 EDT
May 24, 2023
Learn SaaS 3900.67.0: Maintenance Test/Stage Release (scheduled for May 23, 2023)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 24, 08:02 EDT
Update - Release is currently in progress. Full build number is 3900.67.0-rel.9+1b5c39c. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000CaqVWAS
May 23, 16:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.67.0 Maintenance Release to Test and Staging environments.

Scheduled for May 23, 2023
May 22, 08:27 EDT
May 23, 2023
May 22, 2023
Learn SaaS - Issues with Ultra Configuration Settings
Resolved - This incident has been resolved.
May 22, 21:04 EDT
Monitoring - A fix have been implemented across all regions and are monitoring to ensure full resolution.
May 22, 19:21 EDT
Update - We are continuing to make progress rolling out the fix across all regions - hope to be fully resolve for all regions soon
May 22, 19:07 EDT
Update - We are continuing the work to roll out the fix across all regions.
May 22, 17:08 EDT
Update - The rollout of the fix is underway.
May 22, 14:27 EDT
Identified - The issue has been identified and a fix is being implemented.
May 22, 12:04 EDT
Investigating - Clients may be experiencing issues with access to Ultra configuration settings including the enablement and disablement of some features. We are currently investigating.
May 22, 08:39 EDT
May 21, 2023

No incidents reported.

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