Update - For the unexpected behavior sending certain notification emails, multiple teams are continuing to investigate the issue. For the issue with administrators receiving user's notification emails, our Development team is working on code changes.
Oct 08, 2024 - 18:01 EDT
Oct 08, 2024 - 18:01 EDT
Monitoring - Further investigations have identified the email notification issue was due to the infrastructure becoming unresponsive. Email infrastructure has been restarted to resolve the issue.
Oct 08, 2024 - 10:25 EDT
Oct 08, 2024 - 10:25 EDT
Update - Multiple teams continue to investigate earlier reports of email notification failures. A further update will be provided as more information becomes available.
Oct 07, 2024 - 18:28 EDT
Oct 07, 2024 - 18:28 EDT
Investigating - We are aware of some ongoing email notification failures. We are investigating and will provide updates as more information is available.
Oct 07, 2024 - 10:35 EDT
Oct 07, 2024 - 10:35 EDT
Update - Release is currently in progress. Full build number is 3900.104.0-rel.1+32fa013. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Oct 08, 2024 - 17:40 EDT
Oct 08, 2024 - 17:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 08, 2024 - 04:00 EDT
Oct 08, 2024 - 04:00 EDT
Scheduled - Anthology will be deploying the Learn SaaS 3900.104.0 Feature Release to Test and Staging environments.
Scheduled for October 8, 2024
Oct 8, 2024 04:00 - Oct 9, 2024 04:00 EDT
Scheduled for October 8, 2024
Oct 8, 2024 04:00 - Oct 9, 2024 04:00 EDT
About This Site
Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.
Subscription information and instructions can be found here:
Administrators with Behind the Blackboard access select here: https://blackboard.secure.force.com/btbb_articleview?id=kAA1O000000Kz4b
All others who would like to subscribe please select here: https://blackboard.secure.force.com/publickbarticleview?id=kAC1O000000PB4f
Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/about-us
Global
Operational
BB Annotate
Operational
Anthology Support Center
Operational
Anthology Community (Website)
Operational
Developer Portal - developer.anthology.com
Operational
Learn - Cloud & Social Tools
Operational
Learn - Mobile Services - Global
Operational
Learn - Open Education Platform
Operational
Learn - Partner Cloud
Operational
Learn - SIS Central
Operational
SafeAssign
Operational
Blackboard Help (Website)
?
Operational
Blackboard Data - data.blackboard.com
Operational
Learn - SaaS - Global
Operational
Platform Extensions (Global)
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Americas
Operational
Ally - Canada
Operational
Ally - North America
Operational
Analytics - Managed Hosting
Operational
Learn - Managed Hosting (Canada)
Operational
Learn - Managed Hosting (US)
Operational
Learn - SaaS (US)
Operational
Learn – SaaS Gov Cloud (US)
Operational
Learn – Mobile Services - Americas
Operational
Platform Extensions (NAHE & LAC)
?
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Asia Pacific
Operational
Ally - Asia Pacific
Operational
Ally - Australia
Operational
Analytics - on AWS (Asia Pacific)
Operational
Learn - SaaS (Asia Pacific)
Operational
Learn – Mobile Services – Asia Pacific
Operational
Platform Extensions (Asia Pacific)
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Blackboard Data
?
Operational
Europe & Middle East
Operational
Ally - Europe
Operational
Analytics - Managed Hosting (EMEA)
Operational
Analytics - Managed Hosting (Saudi)
Operational
Learn - Managed Hosting (Europe)
Operational
Learn - Managed Hosting (Saudi)
Operational
Learn - SaaS (Europe)
Operational
Learn – Mobile Services – Europe
Operational
Platform Extensions (EMEA)
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Africa
Operational
Learn - SaaS (Africa)
Operational
Learn - Institution Page
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.