Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
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Global Operational
90 days ago
99.97 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
99.97 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
99.64 % uptime
Today
Blackboard Data - data.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Learn – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Anthology will be deploying a Learn SaaS 3900.89.0 Maintenance Release to Test and Staging environments.

Scheduled for March 19, 2024

Posted on Mar 15, 2024 - 10:15 EDT
Anthology will be deploying a Learn SaaS 3900.86.0 Maintenance Release to Production environments.

Scheduled for March 21, 2024

Posted on Mar 15, 2024 - 10:17 EDT
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 19:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 18:15 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 16, 18:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 16:15 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 16, 16:10 EDT
Scheduled - The maintenance window for 16 March 2024 has been extended to allow for extra time to finish the necessary maintenance steps for US and EU Ally regions. Ally and its components will be available during this window, however, users may continue to experience some delays in processing during this period.
Mar 16, 16:09 EDT
Completed - The scheduled maintenance has been completed.
Mar 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 03:00 EDT
Scheduled - As a follow-up to our last maintenance window, we will continue performing some planned maintenance to apply additional upgrades to our databases in United States (US) and Europe (EU) regions. Ally and its components will be available during this window, however, users may experience some delays in processing during this period.
Mar 8, 12:04 EST
Mar 15, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 15, 08:09 EDT
Update - Release is currently in progress. Full build number is 3900.86.0-rel.41+0e2f9e0. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/apex/btbb_articleview?id=kAE5Y00000000ZGWAY
Mar 14, 09:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:00 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.86.0 Maintenance Release to Production environments.

Scheduled for March 14, 2024

Mar 8, 11:16 EST
Mar 14, 2024
Mar 13, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 13, 07:45 EDT
Update - Release is currently in progress. Full build number is 3900.89.0-rel.5+7903789. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Mar 12, 12:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 EDT
Scheduled - Anthology will be deploying the Learn SaaS 3900.89.0 Feature Release to Test and Staging environments.

Scheduled for March 12, 2024

Mar 8, 11:15 EST
Mar 12, 2024
Mar 11, 2024
Resolved - This issue has been resolved, but we will keep investigating the root cause. The issue might have affected clients in the eu-central-1 region on Feb 24-26 and Mar 2-4 when the Learn data refresh in Illuminate was delayed.
Mar 11, 09:49 EDT
Investigating - We have identified an intermittent issue affecting several clients across all regions where data from Learn is not being updated. For affected clients, this will impact the data available in Illuminate Developer, Illuminate Reporting, and Course Reports in Original Course View in Learn. Our development team is actively investigating.
Mar 6, 09:25 EST
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 8, 08:36 EST
Update - Release is currently in progress. Full build number is 3900.86.0-rel.39+6046f0e4. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Mar 7, 14:53 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 EST
Scheduled - Anthology will be deploying the Learn SaaS 3900.86.0 Feature Release to Production environments.

Scheduled for March 7, 2024

Mar 1, 12:23 EST
Mar 7, 2024
Mar 6, 2024
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Mar 6, 08:41 EST
Update - Release is currently in progress. Full build number is 3900.86.0-rel.39+6046f0e4. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.my.salesforce-sites.com/apex/btbb_articleview?id=kAE5Y00000000ZGWAY
Mar 5, 13:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 04:00 EST
Scheduled - Anthology will be deploying a Learn SaaS 3900.86.0 Maintenance Release to Test and Staging environments.

Scheduled for March 5, 2024

Mar 1, 12:21 EST
Mar 5, 2024