Services Status

All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.99 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Blackboard Support Center Operational
90 days ago
100.0 % uptime
Today
Blackboard Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
99.86 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.98 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
99.8 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Saudi) Operational
Blackboard - SaaS (Europe) Operational
90 days ago
99.95 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Core Data Operational
90 days ago
100.0 % uptime
Today
Evaluate Operational
90 days ago
100.0 % uptime
Today
Institutional Effectiveness Operational
90 days ago
100.0 % uptime
Today
Accreditation Operational
90 days ago
100.0 % uptime
Today
Program Review Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Outcomes Operational
90 days ago
100.0 % uptime
Today
Milestone Operational
90 days ago
100.0 % uptime
Today
Portfolio Operational
90 days ago
100.0 % uptime
Today
Course Evaluations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Blackboard SaaS 4001.0.0: Feature Test/Stage Release (scheduled for Aug 11, 2026) Aug 11, 2026 04:00 - Aug 12, 2026 04:00 EDT

Blackboard will be deploying the Blackboard SaaS 4001.0.0 Feature Release to Test and Staging environments.

Scheduled for August 11, 2026
Posted on Aug 09, 2026 - 09:38 EDT

Scheduled - Ally Reporting API Bearer Token Reset Required - August 14, 2026 Aug 14, 2026 02:00-03:00 EDT

Scheduled - Ally Reporting API Bearer Token Reset August 14, 2026

As part of planned improvements to the Ally Reporting API, all Reporting API bearer tokens will be reset on Friday August 14, 2026 at 2AM Eastern Time. This is necessary as a first step towards additional updates to the expiration period for these tokens.

Who is affected:
All users/services authenticating the Ally Reporting API via bearer token. Existing tokens will be invalidated immediately at the time above. (Note – this does not impact your Ally integration settings within the LMS and only applies to the Reporting API if used.)

What you need to do:
Generate a new bearer token after the maintenance window via the Ally Institutional Report.
Update any stored tokens in your reporting applications, scripts, or integrations after this maintenance window.

Please note that API/service calls using the old token will return 401 Unauthorized after the reset.

The Token reset windows are as follows:

Australia and New Zealand
Token reset for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Friday 14th from 4pm-5pm Australian Eastern Standard Time.

Asia
Token reset for institutions hosted from the Singapore AWS Data Center will take place on Friday 14th August from 2pm-3pm Singapore Time.

Europe
Token reset for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Friday 14th August from 8am-9am Central European Time / 7am-8am UK time.

Canada
Token reset for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Friday 14th August from 2am-3am Eastern Time / 11pm-12am (13th August) Pacific Time.

United States
Token reset for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Friday 14th August from 2am-3am Eastern Time / 11pm-12am (13th August) Pacific Time.
Posted on Jul 31, 2026 - 13:32 EDT

Aug 9, 2026

Blackboard SaaS 4000.21.0: Feature Production Release (scheduled for Aug 7/8, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 9, 09:34 EDT
Update - Release is currently in progress. Full build number is 4000.21.0-rel.20+192cae2. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#production-august-2026--4000-21-
Aug 8, 08:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 23:14 EDT
Scheduled - During final testing of the Blackboard SaaS 4000.21.0 Feature Release, we identified issues affecting partner LTI integrations. We made the decision to postpone the release while these were investigated and resolved. Those issues have now been addressed and we are ready to commence deployment. Blackboard will be deploying the 4000.21.0 Feature Release to Production environments starting on August 7 and completing on August 8.

We apologize for the inconvenience and thank you for your patience.

Scheduled for August 7/8, 2026
Aug 7, 08:42 EDT

Aug 8, 2026

Ally Maintenance Scheduled for August 8, 2026 (all regions)
Completed - The scheduled maintenance has been completed.
Aug 8, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 00:00 EDT
Scheduled - We will be performing some planned maintenance to apply necessary changes to our databases in all regions.

During the maintenance window, the Institutional Report will be unavailable, and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time.

The maintenance windows are:

Australia and New Zealand
Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 8th August from 2pm-10pm Australian Eastern Standard Time.

Asia
Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 8th August from 12pm-8pm Singapore Time.

Europe
Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 8th August from 6am-2pm Central European Time / 5am-1pm UK time.

Canada
Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 8th August from 12am-8am Eastern Time / 9pm (7th August) - 5am Pacific Time.

United States
Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 8th August from 12am-8am Eastern Time / 9pm (7th August) -5am Pacific Time.
Jul 21, 15:53 EDT

Aug 7, 2026

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Aug 7, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 7, 23:13 EDT
Update - Release is currently in progress. Full build number is 4000.21.0-rel.20+192cae2. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases
Aug 7, 11:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 11:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments in order to deploy the same version to Test and Staging that will be deployed to Production over the next couple of days.

Scheduled for August 7, 2026
Aug 7, 10:06 EDT

Aug 6, 2026

POSTPONED: Blackboard SaaS 4000.21.0: Feature Production Release (originally scheduled for Aug 6)
Completed - The deployment of Blackboard SaaS 4000.21.0 Feature Release to Production environments is being postponed. A new maintenance event will be scheduled once a new release date is confirmed.
Aug 6, 11:31 EDT
Update - Due to an issue encountered during internal testing, the release of 4000.21.0 to Production environments will be delayed. Additional information on timing of this release will be provided as soon as available.

DATE SHOWN IS AN ESTIMATE ONLY. ACTUAL RELEASE DATE WILL BE PROVIDED AS SOON AS IT HAS BEEN DETERMINED.
Aug 5, 11:14 EDT
Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.21.0 Feature Release to Production environments.

Scheduled for August 6, 2026
Aug 4, 13:39 EDT

Aug 5, 2026

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Aug 4, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 5, 07:51 EDT
In progress - Release is currently in progress. Full build number is 4000.21.0-rel.18+4d4c5b0. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases
Aug 4, 13:38 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments.

Scheduled for August 4, 2026
Aug 4, 13:37 EDT

Aug 4, 2026

Aug 3, 2026

Mailings Currently Unavailable - Evaluate, Institutional Effectiveness, Milestone, Portfolio, Course Evaluations
Resolved - This incident has been resolved.
Aug 3, 13:34 EDT
Investigating - All messaging capabilities are currently down. We will advise as soon as they are operational.
Aug 3, 10:49 EDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Bb Annotate Update (July 24 - 29)
Completed - The scheduled maintenance has been completed.
Jul 29, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 10:30 EDT
Scheduled - Bb Annotate will be updated via a phased regional roll-out beginning July 24. This release includes performance and reliability improvements. Each region will have a brief maintenance window during which annotation may be affected — the service itself remains available outside these windows.

What to expect during your region's window:
During the upgrade window for your region, instructors annotating a document may see slow document rendering and may be temporarily unable to add comments. No annotation data will be lost. Normal performance resumes once the update completes for your region.

The schedule will be as follows:
-APAC: Friday, July 24, 10:30 AM EDT (UTC: Friday, July 24, 2:30 PM)
-EMEA: Sunday, July 26, 11:30 PM EDT (UTC: Monday, July 27, 3:30 AM)
-US & Canada: Tuesday, July 28, 11:30 PM EDT (UTC: Wednesday, July 29, 3:30 AM)
Jul 22, 08:35 EDT
Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 28, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jul 29, 15:53 EDT
Update - Release is currently in progress. Full build number is 4000.21.0-rel.15+ab4eccd. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases
Jul 28, 10:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments.

Scheduled for July 28, 2026
Jul 24, 14:00 EDT

Jul 28, 2026

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

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