Blackboard Inc. Status

Services Status

All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
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Uptime over the past 90 days. View historical uptime.

Americas Operational

90 days ago

99.9 % uptime

Today

Ally - Canada Operational

90 days ago

100.0 % uptime

Today

Ally - North America Operational

90 days ago

100.0 % uptime

Today

Analytics - Managed Hosting Operational

90 days ago

100.0 % uptime

Today

Analytics - Predict Operational

90 days ago

100.0 % uptime

Today

BB Comms HQ (Formerly ParentLink) Operational

90 days ago

100.0 % uptime

Today

Connect - Connect 5 Operational

90 days ago

99.14 % uptime

Today

Connect - ConnectTxt US Operational

90 days ago

100.0 % uptime

Today

Connect - TipTxt Operational

90 days ago

100.0 % uptime

Today

Learn - Managed Hosting (Canada) Operational

90 days ago

100.0 % uptime

Today

Learn - Managed Hosting (US) Operational

90 days ago

100.0 % uptime

Today

Learn - SaaS (US) Operational

90 days ago

99.57 % uptime

Today

Learn – SaaS Gov Cloud (US) Operational

90 days ago

100.0 % uptime

Today

Web Community Manager (formerly Schoolwires) Operational

90 days ago

100.0 % uptime

Today

Learn – Mobile Services - Americas Operational

90 days ago

100.0 % uptime

Today

Asia Pacific Operational

90 days ago

99.93 % uptime

Today

Ally - Asia Pacific Operational

90 days ago

100.0 % uptime

Today

Ally - Australia Operational

90 days ago

100.0 % uptime

Today

Analytics - on AWS (Asia Pacific) Operational

90 days ago

100.0 % uptime

Today

Analytics - Predict (Asia Pacific) Operational

90 days ago

100.0 % uptime

Today

Learn - SaaS (Asia Pacific) Operational

90 days ago

99.6 % uptime

Today

Learn – Mobile Services – Asia Pacific Operational

90 days ago

100.0 % uptime

Today

Europe & Middle East Operational

90 days ago

99.95 % uptime

Today

Ally - Europe Operational

90 days ago

100.0 % uptime

Today

Analytics - Managed Hosting (EMEA) Operational

90 days ago

100.0 % uptime

Today

Analytics - Managed Hosting (Saudi) Operational

90 days ago

100.0 % uptime

Today

Analytics - Predict (EMEA) Operational

90 days ago

100.0 % uptime

Today

Connect - ConnectTxt International Operational

90 days ago

100.0 % uptime

Today

Learn - Managed Hosting (Europe) Operational

90 days ago

100.0 % uptime

Today

Learn - Managed Hosting (Saudi) Operational

90 days ago

100.0 % uptime

Today

Learn - SaaS (Europe) Operational

90 days ago

99.6 % uptime

Today

Learn – Mobile Services – Europe Operational

90 days ago

100.0 % uptime

Today

Global Operational

90 days ago

99.95 % uptime

Today

BB Annotate Operational

90 days ago

100.0 % uptime

Today

Behind The Blackboard Operational

90 days ago

100.0 % uptime

Today

Anthology Community (Website) Operational

90 days ago

100.0 % uptime

Today

Developer Portal - developer.anthology.com Operational

90 days ago

100.0 % uptime

Today

Learn - Cloud & Social Tools Operational

90 days ago

100.0 % uptime

Today

Learn - Mobile Services - Global Operational

90 days ago

100.0 % uptime

Today

Learn - Open Education Platform Operational

90 days ago

100.0 % uptime

Today

Learn - Partner Cloud Operational

90 days ago

100.0 % uptime

Today

Learn - SIS Central Operational

90 days ago

100.0 % uptime

Today

SafeAssign Operational

90 days ago

100.0 % uptime

Today

Blackboard Help (Website) Operational

90 days ago

100.0 % uptime

Today

Blackboard Data - data.blackboard.com Operational

90 days ago

100.0 % uptime

Today

Learn - SaaS - Global Operational

90 days ago

99.47 % uptime

Today

Africa Operational

90 days ago

99.6 % uptime

Today

Learn - SaaS (Africa) Operational

90 days ago

99.6 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Learn SaaS 3900.69.0: Feature Test/Stage Release (scheduled for Jun 6, 2023) Jun 6, 2023 04:00 - Jun 7, 2023 00:00 EDT

Anthology will be deploying the Learn SaaS 3900.69.0 Feature Release to Test and Staging environments.

Scheduled for June 6, 2023
Posted on Jun 02, 2023 - 08:39 EDT

Developer Portal Maintenance Jun 6, 2023 04:30-05:00 EDT

The Developer Portal will undergo a maintenance update at this time.
This is a rolling update and we anticipate no disruption to Portal services.

Purpose:

1. Introducing a new feature 'Announcement Panel' that would enable the developers to see important information regarding Portal status and general announcements.
2. Introducing LTI Dynamic Registration that allows Platform administrators to automate tool registrations and avoid tedious and possibly error prone manual configuration while remaining in control of granting or denying Tools access to the Platform.
3. Updating an API endpoint to share details of the Premium API access and its history.
Posted on Jun 05, 2023 - 02:06 EDT

Past Incidents

Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

Learn SaaS 3900.67.0: Feature Production Release (scheduled for Jun 1, 2023)

Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jun 2, 07:59 EDT

Update - Release is currently in progress. Full build number is 3900.67.0-rel.25+fc2d438. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Jun 1, 13:14 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 04:00 EDT

Scheduled - Anthology will be deploying the Learn SaaS 3900.67.0 Feature Release to Production environments.

Scheduled for June 1, 2023
May 26, 11:33 EDT

Jun 1, 2023

May 31, 2023

No incidents reported.

May 30, 2023

Learn SaaS 3900.67.0: Maintenance Test/Stage Release (scheduled for May 30, 2023)

Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 30, 21:18 EDT

Update - Release is currently in progress. Full build number is 3900.67.0-rel.19+0c69b18. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000CaqVWAS
May 30, 16:33 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 04:00 EDT

Scheduled - Anthology will be deploying a Learn SaaS 3900.67.0 Maintenance Release to Test and Staging environments.

Scheduled for May 30, 2023
May 26, 11:29 EDT

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

v1 Platform Extensions - Service Interruption

Resolved - This incident has been resolved.
May 25, 13:24 EDT

Monitoring - The v1 Platform Extensions are back online now and we are monitoring the same.
May 25, 07:47 EDT

Investigating - Several v1 Platform Extensions like Training & Development Manager v1, Grade Journey are inaccessible at the moment.
We are investigating the issue.

Additional updates will be posted to status.blackboard.com
May 25, 07:27 EDT

May 24, 2023

Learn SaaS 3900.67.0: Maintenance Test/Stage Release (scheduled for May 23, 2023)

Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
May 24, 08:02 EDT

Update - Release is currently in progress. Full build number is 3900.67.0-rel.9+1b5c39c. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000CaqVWAS
May 23, 16:12 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:00 EDT

Scheduled - Anthology will be deploying a Learn SaaS 3900.67.0 Maintenance Release to Test and Staging environments.

Scheduled for May 23, 2023
May 22, 08:27 EDT

May 23, 2023

May 22, 2023

Learn SaaS - Issues with Ultra Configuration Settings

Resolved - This incident has been resolved.
May 22, 21:04 EDT

Monitoring - A fix have been implemented across all regions and are monitoring to ensure full resolution.
May 22, 19:21 EDT

Update - We are continuing to make progress rolling out the fix across all regions - hope to be fully resolve for all regions soon
May 22, 19:07 EDT

Update - We are continuing the work to roll out the fix across all regions.
May 22, 17:08 EDT

Update - The rollout of the fix is underway.
May 22, 14:27 EDT

Identified - The issue has been identified and a fix is being implemented.
May 22, 12:04 EDT

Investigating - Clients may be experiencing issues with access to Ultra configuration settings including the enablement and disablement of some features. We are currently investigating.
May 22, 08:39 EDT

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