Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
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Americas Operational
90 days ago
99.99 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict Operational
90 days ago
100.0 % uptime
Today
BB Comms HQ (Formerly ParentLink) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate (US) Operational
90 days ago
100.0 % uptime
Today
Connect - Connect 5 Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt US Operational
90 days ago
100.0 % uptime
Today
Connect - TipTxt Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn Americas Operational
90 days ago
100.0 % uptime
Today
Learn – AWS Gov Cloud (US) Operational
90 days ago
99.95 % uptime
Today
Web Community Manager (formerly Schoolwires) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (EMEA) Operational
90 days ago
100.0 % uptime
Today
Collaborate (EU) Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt International Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (Europe) Operational
90 days ago
99.9 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Blackboard Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2021

No incidents reported today.

Sep 24, 2021

No incidents reported.

Sep 23, 2021
Resolved - Thursday, September 23, 2021 6:35 PM, EDT (GMT-4) A small subset of Collaborate Ultra users joining sessions hosted on a single session server (ultra-us-prod-saturn-i-0ac468ef1cf48c40c) may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Sep 23, 18:44 EDT
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 23, 10:55 EDT
Update - Release to Test environments has RESUMED. Most Staging environment updates were completed yesterday.
Sep 22, 10:21 EDT
Update - Today’s release has been PAUSED to address some automated deployment tooling issues. There is no impact to sites already updated. We hope to resume the release tomorrow and will provide an update when additional information becomes available.
Sep 21, 17:15 EDT
In progress - Release is currently in progress.
Sep 21, 08:40 EDT
Update - Please refer to this release note for more details on this release: https://help.blackboard.com/node/41846
Sep 20, 16:50 EDT
Scheduled - Blackboard will be deploying a Learn SaaS 3900.23.0 Maintenance Release to Test and Staging environments.

Scheduled for Sept 21, 2021
Sep 17, 14:11 EDT
Sep 22, 2021
Completed - This week's maintenance production release is cancelled in order to address deployment tooling issues.
Sep 22, 17:58 EDT
Update - Release notes for this release are no longer available
Sep 22, 17:55 EDT
Scheduled - Blackboard will be deploying a Learn SaaS 3900.21.0 Maintenance Release to Production environments.

Scheduled for Sept 23, 2021
Sep 21, 09:13 EDT
Sep 21, 2021
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 17, 16:50 EDT
Update - Please refer to this release note for more details on this release: https://help.blackboard.com/node/41831
Sep 16, 16:45 EDT
Scheduled - Blackboard will be deploying a Learn SaaS 3900.21.0 Maintenance Release to Production environments.

Scheduled for Sept 17, 2021
Sep 16, 15:49 EDT
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 17, 14:09 EDT
Update - Please refer to this release note for more details on this release: https://help.blackboard.com/node/41831
Sep 16, 16:44 EDT
Scheduled - Blackboard will be deploying a Learn SaaS 3900.23.0 Maintenance Release to Test and Staging environments.

Scheduled for Sept 17, 2021
Sep 16, 15:46 EDT
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 17, 08:36 EDT
In progress - Release is currently in progress.
Sep 16, 09:17 EDT
Update - Please refer to this release note for more details on this release: https://help.blackboard.com/node/41821
Sep 15, 10:23 EDT
Scheduled - Blackboard will be deploying a Learn SaaS 3900.21.0 Maintenance Release to Production environments.

Scheduled for Sept 16, 2021
Sep 14, 15:00 EDT
Sep 16, 2021
Sep 15, 2021
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 15, 10:10 EDT
In progress - Release is currently in progress.
Sep 14, 14:59 EDT
Update - Please refer to this release note for more details on this release: https://help.blackboard.com/node/41736
Sep 13, 10:51 EDT
Scheduled - Blackboard will be deploying a Learn SaaS 3900.23.0 Maintenance Release to Test and Staging environments.

Scheduled for Sept 14, 2021
Sep 13, 08:49 EDT
Sep 14, 2021
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.