Services Status

All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.99 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Blackboard Support Center Operational
90 days ago
100.0 % uptime
Today
Blackboard Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
99.86 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.98 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
99.83 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Saudi) Operational
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Core Data Operational
90 days ago
100.0 % uptime
Today
Evaluate Operational
90 days ago
100.0 % uptime
Today
Institutional Effectiveness Operational
90 days ago
100.0 % uptime
Today
Accreditation Operational
90 days ago
100.0 % uptime
Today
Program Review Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Outcomes Operational
90 days ago
100.0 % uptime
Today
Milestone Operational
90 days ago
100.0 % uptime
Today
Portfolio Operational
90 days ago
100.0 % uptime
Today
Course Evaluations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 27, 2026) Aug 27, 2026 04:00 - Aug 28, 2026 04:00 EDT

Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments.

Scheduled for August 27, 2026
Posted on Aug 23, 2026 - 09:05 EDT

Ally Maintenance Scheduled for August 28th (AP-2 Sydney Region) Aug 27, 2026 14:00-16:00 EDT

We will be performing some planned maintenance to apply an update to our database instances in our AP-2 Sydney (Australia) region.

During the maintenance window, the Institutional Report will be unavailable, and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time during this window.

The maintenance windows are:

Australia and New Zealand

Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Friday 28th August from 4am-6am Australian Eastern Standard Time.
Posted on Aug 20, 2026 - 19:44 EDT

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (delayed to Aug 26, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 26, 21:10 EDT
Update - Release is currently in progress. Full build number is 4001.0.0-rel.37+5ebeb21. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4001-0-0-Maintenance-Releases
Aug 26, 15:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:00 EDT
Update - The release originally scheduled for Tuesday, August 25 is being delayed to Wednesday, August 26 in order to include additional SAML configuration fixes.
Aug 24, 12:17 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.0.0 Maintenance Release to Test and Staging environments.

Scheduled for August 25, 2026
Aug 23, 09:04 EDT

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Blackboard Service Interruption
Resolved - Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 21, 17:06 EDT
Update - Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 21, 10:28 EDT
Update - The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by Tomorrow ( Friday) Morning.
Aug 20, 17:46 EDT
Update - The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by close of business.
Aug 20, 09:41 EDT
Update - The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 20, 05:09 EDT
Update - The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 20, 02:52 EDT
Update - Services have been restored. Blackboard is continuing to monitor these underlying services.
Aug 20, 00:40 EDT
Update - The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.

Updates will continue to be posted on status.blackboard.com until this incident is resolved.
Aug 19, 23:36 EDT
Monitoring - The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.

Updates will continue to be posted on status.blackboard.com until this incident is resolved.
Aug 19, 22:38 EDT
Identified - The issue has been identified, and Blackboard is working to restart and restore services. There may continue to be instability while we work to ensure all services are fully recovered.

Next update to status.blackboard.com will be in 1 hour
Aug 19, 21:40 EDT
Update - Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.

We will continue to post updates to status.blackboard.com
Aug 19, 21:17 EDT
Update - Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.

We will continue to post updates to status.blackboard.com
Aug 19, 20:06 EDT
Update - Update: Adjusting scope from "Blackboard - SaaS - Global" to "Blackboard - SaaS (US)"
Aug 19, 19:10 EDT
Update - We are continuing to investigate the issue and are actively working with Blackboard's infrastructure partners to diagnose and resolve the issue as quickly as we can.

We will continue to provide updates at status.blackboard.com
Aug 19, 18:48 EDT
Investigating - Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East.

Additional updates will be posted to status.blackboard.com
Aug 19, 18:10 EDT
Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Test/Stage Release (scheduled for Aug 21, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 21, 14:14 EDT
Update - Release is currently in progress. Full build number is 4001.0.0-rel.23+48b9150. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4001-0-0-Maintenance-Releases
Aug 21, 11:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 07:30 EDT
Update - Scheduled release time has been adjusted to begin a little later on Aug. 21.
Aug 20, 12:48 EDT
Scheduled - Blackboard will be deploying an off-cycle Blackboard SaaS 4001.0.0 Maintenance Release to Test and Staging environments to address an issue with SAML configurations.

Scheduled for August 21, 2026
Aug 20, 11:58 EDT
Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 20, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 21, 08:34 EDT
Update - Release is currently in progress. Full build number is 4000.21.0-rel.27+82dd449. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases
Aug 20, 10:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments.

Scheduled for August 20, 2026
Aug 13, 19:03 EDT

Aug 20, 2026

Aug 19, 2026

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Aug 18, 2026)
Completed - The scheduled maintenance has been completed.
Aug 19, 09:08 EDT
Update - Release is currently in progress. Full build number is 4001.0.0-rel.17+87e20ce. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4001-0-0-Maintenance-Releases
Aug 18, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.0.0 Maintenance Release to Test and Staging environments.

Scheduled for August 18, 2026
Aug 13, 19:00 EDT

Aug 18, 2026

Aug 17, 2026

Blackboard SaaS 4000.21.0: Off-Cycle Maintenance Production Release (scheduled for Aug 17, 2026)
Completed - The scheduled maintenance has been completed.
Aug 17, 09:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 04:00 EDT
Scheduled - Blackboard will be deploying an off-cycle Blackboard SaaS 4000.21.0 Maintenance Release to Production environments to address issues impacting discussions and release conditions. This will be an ULTRA UI ONLY change so all sites will be updated in a shorter timeframe.

Scheduled for August 17, 2026
Aug 14, 17:48 EDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 13, 2026)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Aug 14, 09:31 EDT
Update - Release is currently in progress. Full build number is 4000.21.0-rel.22+baf1ac0. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases
Aug 13, 08:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments.

Scheduled for August 13, 2026
Aug 10, 15:03 EDT
Scheduled - Ally Reporting API Bearer Token Reset Required - August 14, 2026
Completed - The scheduled maintenance has been completed.
Aug 14, 03:00 EDT
Scheduled - Scheduled - Ally Reporting API Bearer Token Reset August 14, 2026

As part of planned improvements to the Ally Reporting API, all Reporting API bearer tokens will be reset on Friday August 14, 2026 at 2AM Eastern Time. This is necessary as a first step towards additional updates to the expiration period for these tokens.

Who is affected:
All users/services authenticating the Ally Reporting API via bearer token. Existing tokens will be invalidated immediately at the time above. (Note – this does not impact your Ally integration settings within the LMS and only applies to the Reporting API if used.)

What you need to do:
Generate a new bearer token after the maintenance window via the Ally Institutional Report.
Update any stored tokens in your reporting applications, scripts, or integrations after this maintenance window.

Please note that API/service calls using the old token will return 401 Unauthorized after the reset.

The Token reset windows are as follows:

Australia and New Zealand
Token reset for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Friday 14th from 4pm-5pm Australian Eastern Standard Time.

Asia
Token reset for institutions hosted from the Singapore AWS Data Center will take place on Friday 14th August from 2pm-3pm Singapore Time.

Europe
Token reset for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Friday 14th August from 8am-9am Central European Time / 7am-8am UK time.

Canada
Token reset for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Friday 14th August from 2am-3am Eastern Time / 11pm-12am (13th August) Pacific Time.

United States
Token reset for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Friday 14th August from 2am-3am Eastern Time / 11pm-12am (13th August) Pacific Time.
Jul 31, 13:32 EDT

Aug 13, 2026

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