Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
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Americas Operational
90 days ago
99.99 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict Operational
90 days ago
100.0 % uptime
Today
BB Comms HQ (Formerly ParentLink) Operational
90 days ago
100.0 % uptime
Today
Collaborate Original - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate Original - Managed Hosting (US) Operational
90 days ago
99.93 % uptime
Today
Collaborate Ultra - AWS (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate Ultra - AWS (US) Operational
90 days ago
99.9 % uptime
Today
Connect - Connect 5 Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt US Operational
90 days ago
100.0 % uptime
Today
Connect - TipTxt Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (US) Operational
90 days ago
100.0 % uptime
Today
Learn – AWS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Web Community Manager (formerly Schoolwires) Operational
90 days ago
100.0 % uptime
Today
Blackboard Open LMS Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate Original - Managed Hosting (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate Ultra - AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard Open LMS Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (EMEA) Operational
90 days ago
100.0 % uptime
Today
Collaborate Original - Managed Hosting (EU) Operational
90 days ago
100.0 % uptime
Today
Collaborate Ultra - AWS (EU) Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt International Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosing (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard Open LMS Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
99.99 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Inline Grading (New Box View) Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services Operational
90 days ago
99.99 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020
Resolved - This incident has been resolved.
May 14, 14:25 EDT
Investigating - The Blackboard and Instructor apps are experiencing intermittent errors in North, Central, and South America (excluding Canada).
May 14, 13:43 EDT
May 13, 2020
Resolved - All services have been restored.
May 13, 12:07 EDT
Investigating - As of 9:21 Eastern time, Blackboard began receiving reports that some clients were unable to access Site Manager, and that some were experiencing difficulty reaching their websites in general. The Managed Hosting team is aware of the issue and is investigating to identify a solution.
May 13, 10:16 EDT
Resolved - Wednesday, May 13, 2020 9:00 am GMT - Some Collaborate Ultra users may have experienced an A00 when joining a session. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Please retry joining Collaborate Ultra via session link or LMS again.
May 13, 06:00 EDT
May 12, 2020

No incidents reported.

May 11, 2020
Resolved - Monday, May 11, 2020 2:00 PM EDT (Eastern Daylight Time) GMT-4 hours -- Collaborate Ultra recordings are taking longer than normal to process and appear in the Ultra Scheduler after the session has ended. We are aware of the delay and working to resolve the issue. If your recording does not appear right away, please try checking again later.
May 11, 14:30 EDT