Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/about-us

Americas Operational
90 days ago
99.85 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict Operational
90 days ago
100.0 % uptime
Today
BB Comms HQ (Formerly ParentLink) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate (US) Operational
90 days ago
100.0 % uptime
Today
Connect - Connect 5 Operational
90 days ago
97.49 % uptime
Today
Connect - ConnectTxt US Operational
90 days ago
100.0 % uptime
Today
Connect - TipTxt Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Learn – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Web Community Manager (formerly Schoolwires) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) - Do not use Operational
90 days ago
99.98 % uptime
Today
Asia Pacific Operational
90 days ago
99.99 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (AP) - Do Not use Operational
90 days ago
99.99 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (EMEA) Operational
90 days ago
100.0 % uptime
Today
Collaborate (EU) Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt International Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Data - data.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 29, 2022

No incidents reported today.

Sep 28, 2022
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 28, 07:50 EDT
In progress - Release is currently in progress. Full build number is 3900.50.0-rel.12+b0cddc4. Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000oNFTWA2
Sep 27, 12:44 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.50.0 Maintenance Release to Test and Staging environments.

Scheduled for September 27, 2022

Sep 23, 13:19 EDT
Sep 27, 2022
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022
Completed - The scheduled maintenance has been completed.
Sep 24, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 11:00 EDT
Scheduled - Class Collaborate Customer Support will be moving from Behind the Blackboard on September 24th, 2022! Collaborate administrators received a pre-registration welcome email from Class Technologies on Monday, September 19th. Between 11 AM and 2 PM EDT Saturday, September 24th we will complete the data migration needed to make this move. During this window the support portal will be unavailable for Collaborate administrators. Additional details can be found here: https://blackboard.secure.force.com/publickbarticleview?id=kAE5Y000000oNHAWA2

All other Anthology product portals will remain available on Behind the Blackboard.

Sep 20, 14:02 EDT
Sep 23, 2022
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 23, 07:59 EDT
Update - Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000oN8wWAE
Sep 22, 13:35 EDT
In progress - Release is currently in progress. Full build number is 3900.48.0-rel.18+c7edfda
Sep 22, 06:59 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.48.0 Maintenance Release to Production environments.

Scheduled for September 22, 2022

Sep 19, 14:48 EDT
Sep 22, 2022
Sep 21, 2022
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 21, 08:09 EDT
Update - Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/btbb_articleview?id=kAE5Y000000oNFTWA2
Sep 20, 09:27 EDT
In progress - Release is currently in progress. Full build number is 3900.50.0-rel.6+10f0513
Sep 20, 07:53 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.50.0 Maintenance Release to Test and Staging environments.

Scheduled for September 20, 2022

Sep 16, 12:30 EDT
Sep 20, 2022
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Sep 16, 07:57 EDT
Update - Please refer to Behind the Blackboard for more details on this maintenance release: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAE5Y000000oN8wWAE
Sep 15, 09:22 EDT
In progress - Release is currently in progress. Full build number is 3900.48.0-rel.16+b5a91c8
Sep 15, 06:56 EDT
Scheduled - Anthology will be deploying a Learn SaaS 3900.48.0 Maintenance Release to Production environments.

Scheduled for September 15, 2022

Sep 14, 08:17 EDT
Sep 15, 2022