In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 2024 - 17:00 EDT
Jul 26, 2024 - 17:00 EDT
Scheduled - We will be migrating Behind the Blackboard to our new consolidated support site, the Anthology Support Center on July 29. To support this effort, Behind the Blackboard will be unavailable from Friday, July 26, 5pm ET to Monday, July 29, 3am ET.
For Severity 1 cases, contact us via phone or bbsupport@anthology.com. Beginning Monday, July 29, you will be redirected to our new Anthology Support Center to submit and manage support cases and can access with your same login credentials.
Jul 26, 2024 17:00 - Jul 29, 2024 03:00 EDT
For Severity 1 cases, contact us via phone or bbsupport@anthology.com. Beginning Monday, July 29, you will be redirected to our new Anthology Support Center to submit and manage support cases and can access with your same login credentials.
Jul 26, 2024 17:00 - Jul 29, 2024 03:00 EDT
About This Site
Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.
Subscription information and instructions can be found here:
Administrators with Behind the Blackboard access select here: https://blackboard.secure.force.com/btbb_articleview?id=kAA1O000000Kz4b
All others who would like to subscribe please select here: https://blackboard.secure.force.com/publickbarticleview?id=kAC1O000000PB4f
Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/about-us
Global
Under Maintenance
BB Annotate
Operational
Behind The Blackboard
Under Maintenance
Anthology Community (Website)
Operational
Developer Portal - developer.anthology.com
Operational
Learn - Cloud & Social Tools
Operational
Learn - Mobile Services - Global
Operational
Learn - Open Education Platform
Operational
Learn - Partner Cloud
Operational
Learn - SIS Central
Operational
SafeAssign
Operational
Blackboard Help (Website)
?
Operational
Blackboard Data - data.blackboard.com
Operational
Learn - SaaS - Global
Operational
Platform Extensions (Global)
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Americas
Operational
Ally - Canada
Operational
Ally - North America
Operational
Analytics - Managed Hosting
Operational
Learn - Managed Hosting (Canada)
Operational
Learn - Managed Hosting (US)
Operational
Learn - SaaS (US)
Operational
Learn – SaaS Gov Cloud (US)
Operational
Learn – Mobile Services - Americas
Operational
Platform Extensions (NAHE & LAC)
?
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Asia Pacific
Operational
Ally - Asia Pacific
Operational
Ally - Australia
Operational
Analytics - on AWS (Asia Pacific)
Operational
Learn - SaaS (Asia Pacific)
Operational
Learn – Mobile Services – Asia Pacific
Operational
Platform Extensions (Asia Pacific)
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Europe & Middle East
Operational
Ally - Europe
Operational
Analytics - Managed Hosting (EMEA)
Operational
Analytics - Managed Hosting (Saudi)
Operational
Learn - Managed Hosting (Europe)
Operational
Learn - Managed Hosting (Saudi)
Operational
Learn - SaaS (Europe)
Operational
Learn – Mobile Services – Europe
Operational
Platform Extensions (EMEA)
Operational
Student Service Smart View
Operational
Learn - Institution Page
?
Operational
Africa
Operational
Learn - SaaS (Africa)
Operational
Learn - Institution Page
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SafeAssign Maintenance (scheduled for July 31, 2024)
Jul 31, 2024 04:00-11:00 EDT
SafeAssign will undergo a maintenance update on July 31, 2024, during low peak hours. Learn and API clients will experience impacts for up to seven hours. For Learn clients, all submissions during this time will be queued and will be processed at the end of the maintenance period. For API clients, it will be necessary to resubmit all submissions made during the downtime period.
This downtime is essential for a backend infrastructure update, as we are transitioning to a new infrastructure. This transition impacts all SafeAssign clients.
Posted on Jul 15, 2024 - 14:29 EDT
This downtime is essential for a backend infrastructure update, as we are transitioning to a new infrastructure. This transition impacts all SafeAssign clients.
Posted on Jul 15, 2024 - 14:29 EDT