Services Status

All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com

Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/

Global Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Blackboard Support Center Operational
90 days ago
100.0 % uptime
Today
Blackboard Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.98 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
99.8 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Illuminate Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Saudi) Operational
Blackboard - SaaS (Europe) Operational
90 days ago
99.95 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Core Data Operational
90 days ago
100.0 % uptime
Today
Evaluate Operational
90 days ago
100.0 % uptime
Today
Institutional Effectiveness Operational
90 days ago
100.0 % uptime
Today
Accreditation Operational
90 days ago
100.0 % uptime
Today
Program Review Operational
90 days ago
100.0 % uptime
Today
Planning Operational
90 days ago
100.0 % uptime
Today
Outcomes Operational
90 days ago
100.0 % uptime
Today
Milestone Operational
90 days ago
100.0 % uptime
Today
Portfolio Operational
90 days ago
100.0 % uptime
Today
Course Evaluations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 14, 2026) Jul 14, 2026 04:00 - Jul 15, 2026 04:00 EDT

Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments.

Scheduled for July 14, 2026

Posted on Jul 10, 2026 - 13:37 EDT

Blackboard SaaS 4000.19.0: Maintenance Production Release (scheduled for Jul 16, 2026) Jul 16, 2026 04:00 - Jul 17, 2026 04:00 EDT

Blackboard will be deploying a Blackboard SaaS 4000.19.0 Maintenance Release to Production environments.

Scheduled for July 16, 2026

Posted on Jul 10, 2026 - 13:38 EDT
Jul 10, 2026
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jul 10, 08:37 EDT
Update - Release is currently in progress. Full build number is 4000.19.0-rel.13+efae154. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-19-0-Maintenance-Releases
Jul 9, 11:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.19.0 Maintenance Release to Production environments.

Scheduled for July 9, 2026

Jul 7, 13:25 EDT
Jul 9, 2026
Jul 8, 2026
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jul 8, 09:09 EDT
Update - Release is currently in progress. Full build number is 4000.21.0-rel.3+fb051cc. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new/august-2026-release-notes--4000-21-.html#august-2026-release-notes--4000-21-
Jul 7, 13:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 04:00 EDT
Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.21.0 Feature Release to Test and Staging environments.

Scheduled for July 7, 2026

Jul 3, 09:35 EDT
Jul 7, 2026
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jul 3, 09:33 EDT
Update - Release is currently in progress. Full build number is 4000.19.0-rel.11+88249d9. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#production-july-2026--4000-19-
Jul 2, 13:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 04:00 EDT
Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.19.0 Feature Release to Production environments.

Scheduled for July 2, 2026

Jun 30, 11:11 EDT
Resolved - This incident has been resolved.
Jul 3, 00:33 EDT
Update - The issue has been resolved.
Jul 2, 17:08 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 10:44 EDT
Identified - We have identified the query causing the performance issue. The team is actively working on a fix
Jul 2, 09:14 EDT
Investigating - A few Blackboard LMS clients are currently experiencing performance issues. The team is investigating the root cause and working to restore normal performance.
Jul 2, 08:39 EDT
Jul 2, 2026
Jul 1, 2026
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jul 1, 08:42 EDT
Update - Release is currently in progress. Full build number is 4000.19.0-rel.10+6cbb6f1. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-19-0-Maintenance-Releases
Jun 30, 08:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.19.0 Maintenance Release to Test and Staging environments.

Scheduled for June 30, 2026

Jun 26, 14:26 EDT
Jun 30, 2026
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jun 26, 08:31 EDT
Update - Release is currently in progress. Full build number is 4000.17.0-rel.28+495176f. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-17-0-Maintenance-Releases
Jun 25, 11:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.17.0 Maintenance Release to Production environments.

Scheduled for June 25, 2026

Jun 23, 11:19 EDT