Services Status
All Systems Operational

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Blackboard is the largest education technology and services company in the world.
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Americas Operational
90 days ago
99.99 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict Operational
90 days ago
100.0 % uptime
Today
BB Comms HQ (Formerly ParentLink) Operational
90 days ago
100.0 % uptime
Today
Collaborate Original - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate (US) Operational
90 days ago
99.97 % uptime
Today
Connect - Connect 5 Operational
90 days ago
100.0 % uptime
Today
Connect - ConnectTxt US Operational
90 days ago
100.0 % uptime
Today
Connect - TipTxt Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn Americas Operational
90 days ago
100.0 % uptime
Today
Learn – AWS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Web Community Manager (formerly Schoolwires) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.99 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Asia Pacific) Operational
90 days ago
99.99 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Analytics - Predict (EMEA) Operational
90 days ago
100.0 % uptime
Today
Collaborate (EU) Operational
90 days ago
99.99 % uptime
Today
Connect - ConnectTxt International Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS Deployment for Blackboard Learn (Europe) Operational
90 days ago
99.98 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Global Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Behind The Blackboard Operational
90 days ago
100.0 % uptime
Today
Blackboard Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 25, 2021
Resolved - Monday, January 25 2021 at 3:00 PM GMT - A small subset of Collaborate Ultra users may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browsers to reconnect to the session. For more information visit https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb
Jan 25, 10:03 EST
Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 02:00 EST
Scheduled - Blackboard will be deploying our Collaborate Ultra v20.24 release to Canada (AWS Montreal)

Start Time:
Thursday, January 14, 2021 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:
Thursday, January 14, 2021 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/publickbarticleview?id=kAE5Y000000k9fZWAQ&homepage=true
Dec 23, 18:20 EST
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 02:00 EST
Scheduled - Blackboard will be deploying our Collaborate Ultra v20.24 release to US (AWS Virginia)

Start Time:
Thursday, January 14, 2021 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:
Thursday, January 14, 2021 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/publickbarticleview?id=kAE5Y000000k9fZWAQ&homepage=true
Dec 23, 18:19 EST
Jan 13, 2021
Completed - The scheduled maintenance has been completed.
Jan 13, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 EST
Scheduled - Blackboard will be deploying our Collaborate Ultra v20.24 release to Europe (AWS Ireland)

Start Time:
Thursday, January 14, 2021 12:00 Midnight GMT

End Time:
Thursday, January 14, 2021 4:00 AM GMT

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/publickbarticleview?id=kAE5Y000000k9fZWAQ&homepage=true
Dec 23, 18:22 EST
Completed - The scheduled maintenance has been completed.
Jan 13, 11:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 EST
Scheduled - Blackboard will be deploying our Collaborate Ultra v20.24 release to Asia Pacific (AWS Sydney)

Start Time:
Thursday, January 14, 2021 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11

End Time:
Thursday, January 14, 2021 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/publickbarticleview?id=kAE5Y000000k9fZWAQ&homepage=true
Dec 23, 18:25 EST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.