Services Status

All Systems Operational

About This Site

Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Anthology is the largest education technology and services company in the world.
https://www.anthology.com/about-us

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.98 % uptime
Today
BB Annotate Operational
90 days ago
99.88 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
99.99 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
99.89 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) ? Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) ? Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 ? Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.93 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
99.62 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
99.97 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
90 days ago
99.94 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.9 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
99.73 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.99 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
99.97 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ally Maintenance Scheduled for Nov 8, 2025 (US, EU) Nov 8, 2025 02:00-10:00 EST

Ally will be undergoing scheduled maintenance to optimize database performance in our US and EU regions.  Due to the nature of this maintenance we do expect there to be extended periods of downtime ranging from 3-5 hours during this time.  

Ally will not be processing new content during this window and the Institutional Report, Configuration UI and Course Accessibility Report will be unavailable.   Instructor Feedback and Alternative Formats indicators will not be displayed within courses.  

The maintenance windows are as follows:

Europe

Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 8th November from 8am-4pm Central European Time / 7am-3pm UK time.

United States

Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 8th November from 2am-10am Eastern Time / 11pm (7th November) -7am Pacific Time
Posted on Oct 24, 2025 - 17:56 EDT

Blackboard SaaS 4000.1.0: Off-Cycle Maintenance Production Release (scheduled for Nov 10, 2025) Nov 10, 2025 08:00-16:00 EST

Anthology will be deploying an Off-Cycle Blackboard SaaS 4000.1.0 Maintenance Release to Production environments due to a critical fix to alleviate performance issues with tests. This will be an Ultra UI only change so all sites will be updated in a shorter timeframe and the full build number will not change.

Scheduled for November 10, 2025
Posted on Nov 07, 2025 - 12:09 EST

Blackboard SaaS 4000.4.0: Feature Test/Stage Release (scheduled for Nov 11, 2025) Nov 11, 2025 04:00 - Nov 12, 2025 04:00 EST

Anthology will be deploying the Blackboard SaaS 4000.4.0 Feature Release to Test and Staging environments.

Scheduled for November 11, 2025
Posted on Nov 07, 2025 - 10:51 EST

Blackboard SaaS 4000.1.0: Maintenance Production Release (scheduled for Nov 13, 2025) Nov 13, 2025 04:00 - Nov 14, 2025 04:00 EST

Anthology will be deploying a Blackboard SaaS 4000.1.0 Maintenance Release to Production environments.

Scheduled for November 13, 2025
Posted on Nov 07, 2025 - 10:52 EST
Nov 7, 2025
Blackboard SaaS 4000.1.0: Feature Production Release (scheduled for Nov 6, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Nov 7, 08:09 EST
Update - Release is currently in progress. Full build number is 4000.1.0-rel.22+e41406d. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Nov 6, 10:12 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 04:00 EST
Scheduled - Anthology will be deploying the Blackboard SaaS 4000.1.0 Feature Release to Production environments.

Scheduled for November 6, 2025
Oct 31, 11:20 EDT
Nov 6, 2025
Nov 5, 2025
Blackboard SaaS 4000.1.0: Maintenance Test/Stage Release (scheduled for Nov 4, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Nov 5, 07:52 EST
Update - Release is currently in progress. Full build number is 4000.1.0-rel.20+391be77. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-1-0-Release
Nov 4, 11:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 04:00 EST
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.1.0 Maintenance Release to Test and Staging environments.

Scheduled for November 4, 2025
Oct 31, 11:18 EDT
Nov 4, 2025
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Blackboard SaaS 4000.1.0: Maintenance Test/Stage Release (scheduled for Oct 28, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Full build number is 4000.1.0-rel.13+5d7f7b9. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-1-0-Release
Oct 29, 11:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 15:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.1.0 Maintenance Release to Test and Staging environments.

Scheduled for October 28, 2025
Oct 28, 14:36 EDT
Oct 28, 2025
Blackboard SaaS 4000.1.0: Maintenance Test/Stage Release (scheduled for Oct 21, 2025)
Completed - The release issue has been resolved. Instead of resuming last week's release, we are going to proceed with a full new test/stage release today in order to include some additional bug fixes.
Oct 28, 14:34 EDT
Update - The issue has been identified as being related to a third-party component, and we are actively working with the third-party provider to resolve it. Further updates will be shared as more information becomes available.
Oct 24, 04:50 EDT
Update - We are still investigating the failed updates and determining how to resolve the issue.
Oct 23, 12:42 EDT
Update - We have encountered some issues with some of the updates so not all sites have been updated yet. We are working on determining the root cause. Further details will be provided as they become available.
Oct 22, 14:39 EDT
Update - Release is currently in progress. Full build number is 4000.1.0-rel.8+8dda56a. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-1-0-Release
Oct 21, 10:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.1.0 Maintenance Release to Test and Staging environments.

Scheduled for October 21, 2025
Oct 17, 10:56 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Blackboard SaaS 3902.1.0: Maintenance Production Release (scheduled for Oct 23, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 24, 08:52 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.26+4bcbc7a. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-3902-1-0-Release
Oct 23, 12:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3902.1.0 Maintenance Release to Production environments.

Scheduled for October 23, 2025
Oct 22, 09:01 EDT
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