Update - Release is currently in progress. Full build number is 4000.21.0-rel.29+98ad5c0. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases
Sep 03, 2026 - 09:27 EDT
Sep 03, 2026 - 09:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2026 - 04:00 EDT
Sep 03, 2026 - 04:00 EDT
Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments.
Scheduled for September 3, 2026
Sep 3, 2026 04:00 - Sep 4, 2026 04:00 EDT
Scheduled for September 3, 2026
Sep 3, 2026 04:00 - Sep 4, 2026 04:00 EDT
Investigating - We are investigating a potential issue with Ally's underlying OCR (Optical Character Recognition) process that is causing an increased number of failures when attempting to OCR a scanned PDF in both the Instructor Feedback and Alternative Formats. These features remain available and the issue appears to be intermittent and not impacting every scanned PDF at this time. We are investigating with our OCR provider to determine the root cause.
Aug 31, 2026 - 08:18 EDT
Aug 31, 2026 - 08:18 EDT
About This Site
Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.
Subscription information and instructions can be found here:
https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com
Blackboard is the largest education technology and services company in the world.
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
Bb Annotate Maintenance Part 1 - North America (Sept 11 - 12) Sep 11, 2026 23:00 - Sep 12, 2026 11:00 EDT
The Bb Annotate database will be reindexed for North American customers to improve service performance. Bb Annotate will be unavailable during the following maintenance window:
Friday, September 11, 11:00 PM - Saturday, September 12, 4:00 AM EDT (5h downtime expected)
Posted on Sep 02, 2026 - 14:05 EDT
Friday, September 11, 11:00 PM - Saturday, September 12, 4:00 AM EDT (5h downtime expected)
Posted on Sep 02, 2026 - 14:05 EDT
Bb Annotate Maintenance Part 2 - North America (Sept 12 - 13) Sep 12, 2026 23:00 - Sep 13, 2026 05:00 EDT
The Bb Annotate database will be reindexed for North American customers to improve service performance. Bb Annotate will be unavailable during the following maintenance window:
Saturday, September 12, 11:00 PM - Midnight EDT (1h downtime expected)
Posted on Sep 02, 2026 - 14:05 EDT
Saturday, September 12, 11:00 PM - Midnight EDT (1h downtime expected)
Posted on Sep 02, 2026 - 14:05 EDT
POSTPONED: Blackboard SaaS 4001.0.0: Feature Production Release (originally scheduled for Sept 3) Oct 1, 2026 04:00 - Oct 2, 2026 04:00 EDT
THE DATE SHOWN IS AN ESTIMATE ONLY. THE CONFIRMED RELEASE DATE WILL BE PROVIDED AS SOON AS IT HAS BEEN DETERMINED.
After careful consideration and continued testing with customers, we have decided to delay the release Blackboard SaaS 4001.0.0, from September 3, 2026, with a tentative end date of October 1, 2026, due to an important update to Security Assertion Markup Language (SAML), a standard many institutions use to securely authenticate users and provide access to Blackboard LMS.
The update requires customers who use SAML to review and test their current authentication configurations and, in some cases, make configuration changes. We are delaying the release to give affected customers time to complete the necessary testing and updates.
System Administrators:
- If you do not use SAML to authenticate users, no action is needed on your part.
- If you do use SAML to authenticate users, full instructions for verifying and testing both changes are in our Support Advisory: Blackboard Security Update — SAML SSO Configuration Changes.
https://support.anthology.com/s/article/Blackboard-Security-Update-SAML-SSO-configuration-changes
Posted on Aug 28, 2026 - 17:35 EDT
After careful consideration and continued testing with customers, we have decided to delay the release Blackboard SaaS 4001.0.0, from September 3, 2026, with a tentative end date of October 1, 2026, due to an important update to Security Assertion Markup Language (SAML), a standard many institutions use to securely authenticate users and provide access to Blackboard LMS.
The update requires customers who use SAML to review and test their current authentication configurations and, in some cases, make configuration changes. We are delaying the release to give affected customers time to complete the necessary testing and updates.
System Administrators:
- If you do not use SAML to authenticate users, no action is needed on your part.
- If you do use SAML to authenticate users, full instructions for verifying and testing both changes are in our Support Advisory: Blackboard Security Update — SAML SSO Configuration Changes.
https://support.anthology.com/s/article/Blackboard-Security-Update-SAML-SSO-configuration-changes
Posted on Aug 28, 2026 - 17:35 EDT