Intermittent Cloud connection issues affecting RUH1 datacenter

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.

Posted Jun 30, 2021 - 19:00 EDT

Update

This is currently under investigation by our Operations and Product Development teams. Work is in progress.

Posted Jun 30, 2021 - 11:32 EDT

Investigating

The Cloud connector is intermittently down and clients hosted in RUH1 may not able to use Collaborate and other tools dependent of this connector, our teams are currently investigating this issue.

Posted Jun 30, 2021 - 06:08 EDT

This incident affected: Global (Blackboard - Cloud & Social Tools).