Previously scheduled messages are still going out an hour later than scheduled. Any newly created message will go out at the correct time. If you wish to delete and recreate a scheduled message please do so. Our team continues to investigate and work toward a full resolution.
Posted Mar 15, 2021 - 04:22 EDT
Investigating
Currently there is an issue with prescheduled messages being sent an hour later than expected due to the time change. The Development team is working towards a resolution. All messages that are scheduled to send immediately are processing as normal.
Posted Mar 14, 2021 - 15:36 EDT
This incident affected: Americas (Connect - Connect 5).