Message delivered report status inconsistent

Incident Report for Blackboard Inc.

Resolved

The issue with the report displaying a different status is now resolved. Please reach out to the support team for assistance.

Posted Oct 28, 2022 - 16:07 EDT

Update

We are continuing to investigate this issue.

Posted Oct 28, 2022 - 16:06 EDT

Investigating

The messages sent are being delivered, however, for a subset of clients, the report might display a different status. Our development is currently investigating the issue, and we'll update you as soon as possible. Please reach out to the support team for assistance.

Posted Oct 27, 2022 - 16:02 EDT