Connect SMS messages are not sending

Incident Report for Blackboard Inc.

Resolved

This issue has been resolved. SMS messages are now functioning as expected.

Posted Jul 25, 2022 - 14:21 EDT

Update

We are continuing to investigate this issue.

Posted Jul 25, 2022 - 12:56 EDT

Investigating

Connect SMS messages are currently not sending. Voice and email messages are operating as normal. Our engineers are investigating.

Posted Jul 25, 2022 - 12:56 EDT

This incident affected: Americas (Connect - Connect 5).