Bb Annotate feature is down - US Region

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 23:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2025 - 18:30 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 25, 2025 - 15:26 EDT

Update

We are continuing to investigate this issue.
Posted Aug 25, 2025 - 14:28 EDT

Investigating

We are aware that some customers are currently unable to access some part of Blackboard Annotate . Our team is actively working to identify the root cause and implement a resolution. We will provide updates as more information becomes available.
Posted Aug 25, 2025 - 14:13 EDT
This incident affected: Global (BB Annotate).
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