Blackboard Inc. Status - Collaborate Ultra - AWS (AU) Users are unable to access Blackboard Collaborate Ultra

Collaborate Ultra - AWS (AU) Users are unable to access Blackboard Collaborate Ultra

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.

Posted Feb 19, 2021 - 18:03 EST

Update

We are continuing to investigate this issue.

Posted Feb 19, 2021 - 14:57 EST

Investigating

Saturday, February 20, 2021 6:33 AM (Australian Eastern Daylight Time) GMT +11 hours - Collaborate Ultra users are experiencing an A00 error when joining sessions. Additionally the scheduler is unavailable at this time. The Collaborate SRE team is currently investigating this issue.

Posted Feb 19, 2021 - 14:33 EST

This incident affected: Asia Pacific (Collaborate (Asia Pacific)).

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