The off-cycle release of 3900.110.0 to production environments is underway.
Posted Feb 07, 2025 - 22:23 EST
Update
Implementation of the fix is complete and release preparation is underway. Updates will begin soon.
Posted Feb 07, 2025 - 19:10 EST
Identified
The issue has been identified and a fix is underway. We expect to begin an off-cycle update of 3900.110.0 to production environments later today.
Posted Feb 07, 2025 - 13:37 EST
Investigating
Some clients have reported performance issues post upgrade to 3900.110 in SaaS Production environments. We are actively working on a resolution and will provide updates as they are available.
Posted Feb 07, 2025 - 11:48 EST
This incident affected: Africa (Blackboard - SaaS (Africa)), Asia Pacific (Blackboard - SaaS (Asia Pacific)), Europe & Middle East (Blackboard - SaaS (Europe)), and Americas (Blackboard - SaaS (US), Blackboard – SaaS Gov Cloud (US)).