A fix has been implemented and we are monitoring the results.
Posted Apr 08, 2024 - 12:21 EDT
Update
Most of the sites were recovered and we are currently working on the remaining ones that are still experiencing problems. We will provide next update by 1 PM EDT
Posted Apr 08, 2024 - 12:08 EDT
Update
A few of the sites affected have been repaired, and we are currently working on the remaining ones that are still experiencing problems. We will provide next update by 12AM EDT
Posted Apr 08, 2024 - 10:02 EDT
Update
Several of the affected devices have recovered and work continues with the remaining devices that still are experiencing degradation. We will provide the next update by 9:30 AM EDT.
Posted Apr 08, 2024 - 07:55 EDT
Identified
We have identified the issue and continue to work to resolve this issue as quickly as possible.
Posted Apr 08, 2024 - 06:17 EDT
Update
Our Technical Engineers are actively working with our service providers on the fix. The next update will be provided at 6:00 AM EDT. We continue to thank you for your patience.
Posted Apr 08, 2024 - 03:55 EDT
Update
Our Engineers are continuing to work on a fix for this issue and No ETA for now.
Posted Apr 08, 2024 - 01:47 EDT
Update
We are continuing to engage the BME Team. Our Engineers are working to understand the full impact and mitigate this problem. More updates to follow shortly.
Posted Apr 07, 2024 - 21:18 EDT
Update
Our engineering team is investigating and working towards a resolution. We will update this page as progress is made.
Posted Apr 07, 2024 - 04:29 EDT
Investigating
We are currently experiencing service interruption in our Learn Managed Hosting. Our dedicated team is already actively addressing this, employing all measures to diagnose and rectify the issues swiftly. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause.
Posted Apr 07, 2024 - 02:18 EDT
This incident affected: Europe & Middle East (Learn - Managed Hosting (Saudi)).