Ally will be undergoing scheduled maintenance to migrate database tables in our US and EU regions. Due to the nature of this maintenance we do expect there to be extended periods of downtime ranging from 3-5 hours during this time.
Ally will not be processing new content during this window and the Institutional Report, Configuration UI and Course Accessibility Report will be unavailable. Instructor Feedback and Alternative Formats indicators will not be displayed within courses.
The maintenance windows are as follows:
Europe
Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 8th November from 8am-4pm Central European Time / 7am-3pm UK time.
United States
Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 8th November from 2am-10am Eastern Time / 11pm (7th November) -7am Pacific Time
Posted Oct 24, 2025 - 17:56 EDT
This scheduled maintenance affects: Europe & Middle East (Ally - Europe) and Americas (Ally - North America).