Collaborate Ultra - AWS (Canada - Brazil Satellite) Single Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Monday, November 9, 2020 6:24 AM EST (Eastern Standard Time) GMT -5 hours- Some Collaborate Ultra users may have experienced an A00 error when joining sessions for ~2 minutes. A single Collaborate Ultra Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browsers to reconnect to the session.
Posted Nov 09, 2020 - 06:31 EST
This incident affected: Americas (Collaborate Ultra - AWS (Canada)).