Ally Processing Delays for Canvas Institutions - US-east Region (April 27, 2026)

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.

Posted Apr 28, 2026 - 07:36 EDT

Investigating

We are experiencing a spike in activity beginning at 11:20AM EDT which has caused intermittent delays in the real-time processing of new content added to the LMS for Canvas institutions in the US. Real-time processing delays of approximately 1 to 2 hours for new content items may be seen during this time.

Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

Posted Apr 27, 2026 - 12:51 EDT

This incident affected: Americas (Ally - North America).