Slower Ally content processing times - Europe
Incident Report for Blackboard Inc.
Monitoring
Notice for EU (eu-central-1) Ally Deployments – there has been an increase in traffic in the last 24 hours (January 10) to Ally's bulk processing queues that handle updates from course syncs and course onboards, so the systems have been scaled up to churn through this backlog. Processing should be expected to continue through the coming weekend during low traffic periods.

Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels and engineering and development teams will continue to monitor all processing and provide updates as this completes for the bulk queues.
Posted Jan 10, 2025 - 15:54 EST
This incident affects: Europe & Middle East (Ally - Europe).
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