Collaborate Ultra - AWS (US) Single Brazil Satellite Session Server Taken Out of Service
Incident Report for Blackboard Inc.
Resolved
Wednesday, September 2, 2020 10:09 AM EDT (Eastern Daylight Time) GMT -4 hours - Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Brazil Satellite Saturn server was taken out of service due to a technical issue. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted Sep 02, 2020 - 10:19 EDT
This incident affected: Americas (Collaborate Ultra - AWS (US)).