Collaborate Ultra - AWS (US) Single Session Server Taken Out of Service

Incident Report for Blackboard Inc.

Resolved

Monday, February 15, 2021 at 5:10 AM EST (Eastern Standard Time) GMT -5 hours - A small subset of Collaborate Ultra users may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session. For more information visit: https://blackboard.secure.force.com/publickbarticleview?id=kA71O000000kCYb

Posted Feb 15, 2021 - 05:18 EST