Blackboard SaaS 3900.123.0: Feature Production Release (scheduled for Aug 7, 2025)

Scheduled Maintenance Report for Blackboard Inc.

Completed

Fixes for both the issues in Discussions and with scrolling in Class Conversation have been fixed and deployed to production environments currently upgraded to 3900.123.0. US Eastern sites will not be upgraded until SCORM changes to improve release stability are complete. A release of 3900.123.0 for all production sites is tentatively planned for early next week. Once the date is confirmed a new Maintenance event will be posted.
Posted Aug 09, 2025 - 17:07 EDT

Update

The fix for the Discussions issues is underway and we are monitoring it. We have identified an issue with scrolling in Class Conversation and we are currently working on a fix for that. These issues only impact non-US Eastern regions already updated to 3900.123.0.
Posted Aug 09, 2025 - 07:44 EDT

Update

Final testing of the fix for the Discussions issues is underway. A UI only fix will be deployed as soon as testing is complete. Deployment will be to production sites in all regions except US Eastern, since US Eastern is not impacted.
Posted Aug 08, 2025 - 23:31 EDT

Update

In the process of validating the fix for the deployment issue encountered with 3900.123.0, we have decided to perform some additional mitigation in order to prevent or minimize any SCORM related issues. As a result, we will be DELAYING the release of the 3900.123.0 to Production for US Eastern customers until next week. We will provide the exact date once it has been confirmed.

For any production sites already upgraded to 3900.123 (all regions except US Eastern), a UI only update will be performed later today to resolve the Discussions issues that were reported.
Posted Aug 08, 2025 - 17:58 EDT

Update

Deployment will resume on Friday August 8 at 8PM ET for US-East region only. The issue encountered was a deployment issue and all other regions have been successfully updated.
Posted Aug 08, 2025 - 07:39 EDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Aug 08, 2025 - 07:23 EDT

Update

We have found a fix for the deployment issue faced in US-East region, We will be continuing with our deployment on Friday night 8PM ET. Note: All the other regions are successfully updated
Posted Aug 08, 2025 - 07:22 EDT

Update

Due to an issue encountered during the release process, the release has been paused until the issue has been resolved. More information will be provided when available.
Posted Aug 07, 2025 - 18:04 EDT

Update

Release is currently in progress. Full build number is 3900.123.0-rel.16+0be72cb. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Posted Aug 07, 2025 - 07:37 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 07, 2025 - 04:00 EDT

Scheduled

Anthology will be deploying the Blackboard SaaS 3900.123.0 Feature Release to Production environments.

Scheduled for August 7, 2025
Posted Aug 01, 2025 - 15:43 EDT
This scheduled maintenance affected: Africa (Blackboard - SaaS (Africa)), Americas (Blackboard - SaaS (US), Blackboard – SaaS Gov Cloud (US)), Asia Pacific (Blackboard - SaaS (Asia Pacific)), and Europe & Middle East (Blackboard - SaaS (Europe)).