Illuminate data refresh delays for LMS data (US region)

Incident Report for Blackboard Inc.

Investigating

We are investigating an issue affecting the refresh of LMS data in Illuminate for clients in the US region. Some reports may show data that is not up to date.

Our engineering team is working on a fix. Other regions are not affected.

We will post an update as soon as we have more information or the issue is resolved. Thank you for your patience.

Posted Oct 23, 2026 - 10:40 EDT

This incident affects: Global (Illuminate).