Mass Notifications: System slowness for a subset of clients

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.

Posted Feb 06, 2023 - 11:06 EST

Identified

For a subset of our clients, they may experience slowness in response of the system. Our team is aware of this issue and working towards a resolution. While we understand that this is not a workaround or solution, we have found that waiting five minutes and retrying can provide an improved experience.

Posted Jan 23, 2023 - 10:17 EST