Collaborate Ultra - AWS (US) Single Session Server Taken Out of Service

Incident Report for Blackboard Inc.

Resolved

Saturday, May 2 2020, 9:30 AM EDT (Eastern Daylight Time) GMT-4 hours -- A single server was taken out of service to resolve connection errors experienced by users in some sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Posted May 02, 2020 - 10:00 EDT