SnowFlake US West region

Incident Report for Blackboard Inc.

Resolved

This has been resolved, all data is now correct.

Posted Nov 11, 2022 - 03:24 EST

Monitoring

A fix has been put in place and we are processing the data. This should be completed soon and service will be returned to normal.

Posted Nov 07, 2022 - 11:11 EST

Update

We are continuing to investigate this issue.

Posted Nov 07, 2022 - 09:30 EST

Investigating

SnowFlake in the US West region has an outage. Clients will not be able to see data from previous day.

We have a team working on this now.

Posted Nov 07, 2022 - 09:29 EST

This incident affected: Global (Blackboard Data - data.blackboard.com).