Slower Ally processing times on Feb 21, 2024

Incident Report for Blackboard Inc.

Resolved

This incident has been resolved.

Posted Feb 21, 2024 - 14:12 EST

Investigating

IMPORTANT: Notice for U.S. and EU Ally Deployments – Slower Ally processing times on Feb 21, 2024
We are aware of potentially slower processing times this morning for Ally activities within our U.S. region (US-East-1) and EU (eu-central-1).

Ally and its associated components remain available, however there may be delays in processing new content items and generating alternative formats. The Ally team is actively monitoring and working to address this and we will post back as soon as processing times have returned to normal.

Posted Feb 21, 2024 - 12:56 EST

This incident affected: Europe & Middle East (Ally - Europe) and Americas (Ally - North America).