A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2026 - 10:44 EDT
Update
Some Blackboard LMS clients in Europe and APAC are unable to load the Institution Page. Affected users may see an error or a blank page when selecting Institution Page from the base navigation. All other areas of the LMS are operating normally.
Our engineering team has identified the component responsible and is working to restore service. We have not identified any impact to data
Posted Oct 09, 2026 - 08:55 EDT
Update
A few clients in the APAC region are also affected by the issue. We are actively working on implementing a fix and will provide updates as progress is made.
Posted Oct 09, 2026 - 08:39 EDT
Identified
We have identified the issue affecting the Institution Page and are actively working on a fix.
Posted Oct 09, 2026 - 07:52 EDT
Investigating
We are currently investigating this issue.
Posted Oct 09, 2026 - 07:23 EDT
This incident affected: Asia Pacific (Blackboard - SaaS (Asia Pacific)) and Europe & Middle East (Blackboard - SaaS (Europe)).