A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2025 - 22:58 EST
Update
Our Engineers are actively continuing their efforts toward the fix. We are still working to establish a confirmed ETA and will share it immediately once available.
Posted Dec 10, 2025 - 13:47 EST
Update
Our engineers are continuing their efforts on the fix. We will provide an ETA as soon as one is available and confirmed.
Posted Dec 10, 2025 - 11:11 EST
Update
Our engineers are actively continuing their work to resolve the email issue. We recognize the need for uninterrupted service and sincerely apologize for any disruption or inconvenience this may be causing.
Posted Dec 10, 2025 - 09:18 EST
Update
Our engineering team is continuing to work on a fix for this issue. Will provide the next update by 9:00 AM ET.
Posted Dec 10, 2025 - 06:29 EST
Update
We are continuing to investigate this issue. Will provide the next update by 6:30 AM ET
Posted Dec 10, 2025 - 04:41 EST
Update
Our engineering team is continuing to work on a fix for this issue. We appreciate your patience as we work to resolve this. We will provide another update as soon as more information becomes available.
Posted Dec 10, 2025 - 03:16 EST
Investigating
We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
Posted Dec 10, 2025 - 02:44 EST
This incident affected: Global (Blackboard - SaaS - Global).